Regional HVAC Service Administrator (Isando, Gauteng)

SFI Group (Pty) Ltd; Midrand; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Medical Aid

Provident Fund

13th Cheque

Job summary

SFI Group (Pty) Ltd in Midrand seeks an HVAC Regional Service Administrator to support service delivery across multiple regions. The role focuses on precise administrative, reporting, and compliance activities to back operational teams and clients.

You will manage job cards, service reports, maintenance records, and coordinate technician schedules, while ensuring SLA targets are met and records are kept up to date.

Qualifications

• 3–5 years’ experience in a HVAC service administration or operations support role.
• Experience supporting multiple sites or regions.
• Exposure to SLA-driven environments.

Responsibilities

• Provide administrative support to regional service operations across multiple sites.
• Manage job cards, service reports, and maintenance documentation.
• Track planned maintenance schedules and ensure all records are updated.
• Support SLA compliance through accurate record keeping and reporting.
• Compile and submit monthly service and operational reports.
• Coordinate technician schedules, job allocations, and service documentation.
• Maintain compliance records including H&S documentation and client requirements.
• Liaise with internal teams, clients, and subcontractors.
• Monitor outstanding jobs, follow-ups, and service completion.
• Ensure all systems and databases are accurate and up to date.

Skills

Administrative organisation

Attention to detail

Microsoft Office

Excel

Multi-priority management

Communication and coordination

Job tracking / service systems

Education

Matric / Grade 12

Diploma in Administration / Business / Project Management

Tools

Microsoft Office Suite

Excel

Job description

Are you a highly organised administrator with experience supporting service operations across multiple sites?

We’re looking for a structured, detail-oriented and highly experienced HVAC Regional Service Administrator to support service delivery across multiple regions. This role is critical in ensuring that all administrative, reporting, and compliance functions are executed accurately and on time to support operational teams and client requirements.

If you thrive in a fast-paced environment and enjoy coordinating multiple activities with precision, this role is for you.

What You’ll Be Doing (key Responsibilities)

• Provide administrative support to regional service operations across multiple sites.
• Manage job cards, service reports, and maintenance documentation.
• Track planned maintenance schedules and ensure all records are updated.
• Support SLA compliance through accurate record keeping and reporting.
• Compile and submit monthly service and operational reports.
• Coordinate technician schedules, job allocations, and service documentation.
• Maintain compliance records including H&S documentation and client requirements.
• Liaise with internal teams, clients, and subcontractors.
• Monitor outstanding jobs, follow-ups, and service completion.
• Ensure all systems and databases are accurate and up to date.

Experience

WHAT YOU NEED TO SUCCEED

• 3–5 years’ experience in a HVAC service administration or operations support role.
• Experience supporting multiple sites or regions.
• Exposure to SLA-driven environments.

Qualifications

• Matric / Grade 12
• Valid Driver’s Licence
• Diploma in Administration / Business / Project Management (advantageous)

Skills And Knowledge

• Strong administrative and organisational skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office (Excel essential)
• Ability to manage multiple priorities
• Strong communication and coordination ability
• Experience with job tracking / service systems (advantageous).

What We Offer

• A structured and dynamic operational environment
• Exposure to multi-site service delivery
• Medical Aid, Provident Fund, and 13th Cheque
• Growth and development opportunities
• A performance-driven culture focused on accuracy and accountability.