Regional Dispatch Lead (Benoni) – Optimize Routes & Team

Placements24; Benoni; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Bonus potential

Medical aid

Retirement fund

Career advancement

Training programs

Supportive environment

Job summary

Placements24 is seeking an experienced Regional Dispatch Supervisor for the Benoni, Gauteng region. You will lead a dispatch team, coordinate drivers and routes, and ensure on-time deliveries while maintaining safety and compliance with company policies.

You will monitor performance, provide coaching, and work cross-functionally with Customer Service and Fleet Maintenance to continuously improve service quality in a dynamic transport environment.

Qualifications

• Proven experience in a dispatch or logistics coordination role with at least 2 years in a supervisory capacity.
• Strong knowledge of dispatch operations, route planning, and scheduling software.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to problem-solve in a dynamic environment.
• Familiarity with South African transport regulations and best practices.
• A valid driver’s license is required.
• Experience in Benoni, Gauteng is advantageous.

Responsibilities

• Supervise and manage daily dispatch team activities to ensure efficient workflows.
• Coordinate drivers and vehicles, optimizing routes for timely deliveries.
• Monitor driver performance, provide feedback and training.
• Act as main contact for drivers and resolve operational challenges.
• Ensure compliance with policies, safety regulations, and legal requirements.
• Track shipments and delivery progress, address delays promptly.
• Maintain dispatch records, logs, and reports for accuracy.
• Collaborate with customer service and fleet maintenance for seamless operations.
• Implement process improvements to boost dispatch efficiency and service quality.
• Communicate effectively with drivers, clients, and management.

Skills

Dispatch operations

Route planning

Leadership

Communication

Problem solving

SA transport regs

Job description

Placements24 is seeking an experienced Regional Dispatch Supervisor for the Benoni, Gauteng region. You will lead a dispatch team, coordinate drivers and routes, and ensure on-time deliveries while maintaining safety and compliance with company policies.

You will monitor performance, provide coaching, and work cross-functionally with Customer Service and Fleet Maintenance to continuously improve service quality in a dynamic transport environment.