Remote Dispatch Coordinator: Logistics & Route Optimization

Placements24; East London; Hybrid; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Retirement savings plan

Job summary

Placements24 is seeking a proactive Dispatch Coordinator to join our remote operations team in South Africa. You will schedule daily deliveries, optimize routes, and maintain clear communication with drivers and customers from your home office.

The role requires proficiency with dispatch software and GPS tracking, strong organizational skills, and the ability to multitask under pressure. You will liaise with clients, monitor progress, document activities, and contribute to process improvements.

Qualifications

• Proven experience in Dispatcher/Logistics Coordination or similar role.
• Excellent understanding of dispatch operations and route planning.
• Proficiency in dispatch software and GPS tracking systems.

Responsibilities

• Coordinate and schedule daily deliveries for a fleet of vehicles.
• Monitor driver progress and communicate delays or issues proactively.
• Utilize dispatch software and GPS tracking to manage fleet operations.
• Liaise with customers to confirm delivery details and address inquiries.
• Maintain accurate records of dispatch activities and driver logs.
• Collaborate with logistics and operations teams to resolve challenges.

Skills

Route planning

Multitasking

Remote teamwork

Communication

Education

High school diploma

Tools

Dispatch software

GPS tracking

Job description

Placements24 is seeking a proactive Dispatch Coordinator to join our remote operations team in South Africa. You will schedule daily deliveries, optimize routes, and maintain clear communication with drivers and customers from your home office.

The role requires proficiency with dispatch software and GPS tracking, strong organizational skills, and the ability to multitask under pressure. You will liaise with clients, monitor progress, document activities, and contribute to process improvements.