Receptionist - Paarl

Vine Recruitment; South Africa; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Paarl Engineering is seeking a friendly receptionist to manage the front desk, welcome visitors, answer the switchboard, take messages and ensure a professional, confidential reception.

You will perform general admin tasks, coordinate mail and courier deliveries, book boardrooms, support colleagues, maintain records and provide customer service to internal and external stakeholders using MS Word, Excel, Outlook and Teams.

Qualifications

• Matric mandatory.
• 2–3 years front desk/reception experience required.
• Experience operating a multi-line switchboard is required.

Responsibilities

• Manage the reception area professionally and act as the first point of contact.
• Welcome and register visitors and issue visitor access where required.
• Operate the company switchboard and handle incoming calls.
• Take and distribute telephone messages accurately.
• Respond to general enquiries and direct queries to the correct department.
• Coordinate courier collections and manage mail flow.
• Schedule and manage boardroom bookings and maintain calendars.
• Provide administrative support and handle general filing, scanning, photocopying, printing.
• Maintain confidentiality and follow company reception procedures.

Skills

Verbal communication

Written communication

Customer service

Telephone etiquette

Interpersonal skills

MS Word

MS Excel

MS Outlook

MS Teams

Professional appearance

Education

Grade 12 (Matric)

Office/Business Administration qualification (advantageous)

Tools

Multi-line switchboard

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Our client in Paarl a Engineering company is looking for a Receptionist.

Main responsibilities

• Manage the reception area professionally and act as the first point of contact.
• Welcome and register visitors and issue visitor access where required.
• Operate the company switchboard and handle incoming calls.
• Take and distribute telephone messages accurately.
• Respond to general enquiries and direct queries to the correct department.
• Receive, sort, record and distribute mail, parcels and courier deliveries.
• Coordinate courier collections when required.
• Schedule and manage boardroom bookings.
• Keep the reception/front desk clean, organised and professional.
• Perform general administration such as:
  • Filing
  • Scanning
  • Photocopying
  • Printing
  • Document preparation
  • Maintaining registers and records
• Capture and update reception information on relevant systems.
• Provide administrative support to employees and departments.
• Deliver friendly, professional customer service to internal and external stakeholders.
• Maintain confidentiality.
• Follow company policies and reception procedures.
• Report maintenance, housekeeping or security concerns.
• Perform other reception-related duties assigned by management.

Requirements / Skills

• Grade 12 (Matric) – required.
• Office/Business Administration, Customer Service or related qualification is advantageous.
• 2–3 years’ experience in reception/front desk work.
• Experience operating a multi-line switchboard.
• Corporate/professional environment experience advantageous.
• Excellent verbal and written communication.
• Professional telephone etiquette.
• Strong customer-service orientation.
• Excellent interpersonal and relationship-building skills.
• Proficient in Microsoft Word, Excel, Outlook and Teams.
• Professional appearance and positive attitude.