Receptionist (f/m/d)

MEININGER Hotels; Mahikeng; On-site; ZAR 486,000 - 710,000; Full time

Benefits offered by this job

25 vacation days

Extra vacation day per year (up to 5)

Corporate volunteering days

Well-being platform access

Growth and development opportunities

Staff Nights Program & family/friendly

Pension scheme

Job summary

MEININGER Hotel Köln West GmbH in Germany is seeking a Receptionist (f/m/d) to welcome guests, manage check-ins and check-outs, and ensure a memorable stay. You will work as part of a busy team in a dynamic hotel environment.

Fluency in German and English is required, additional languages are a plus; previous hotel or HORECA experience is valued. The role offers varied shifts including day, evening and night, with opportunities for growth within an international group.

Qualifications

• You have your first working experience in the hotel, or you are passionate about HORECA industries.
• Outgoing personality and enjoy working in a bustling dynamic environment.
• Speak German and English fluently (A2-B1 min.), any other languages are an advantage.

Responsibilities

• You act as a great host and create a memorable stay for our guests
• You are in charge of the welcome and goodbye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

Skills

Guest service

Communication

Team player

German language

English language

Job description

MEININGER Hotel Köln West GmbH

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Köln West for a Receptionist (f/m/d).

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of the welcome and goodbye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

• You have your first working experience in the hotel, or you are passionate about HORECA industries
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating an unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You speak German and English fluently (solid A2-B1 level min.), any other languages are an advantage

What Meininger Offers

• Attractive salary and tax-free surcharges
• 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)
• 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Programs
• Access to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family members.
• Growth and development opportunities as part of an internationally expanding organization
• A dynamic, diverse team
• The occasional opportunity to travel to support new openings or exchange programs
• MEININGER Staff Nights Program and discounts for your family & friends
• Employee events and team activities: M-Days, Christmas party, team building events
• Pension scheme

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

We welcome candidates with diverse life preferences and backgrounds, cultures, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

Contact: Elizabeta Nikolla (Hotel Manager)

Remote Type

On Site