Receptionist

Express Employment Professionals Midrand; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Provident Fund

Performance bonus

Job summary

Express Employment Professionals Midrand is seeking a receptionist/administrative assistant to welcome visitors, answer calls, and manage mail and administrative tasks. The role requires Grade 12 and 2–3 years of reception or admin experience, with strong MS Word, Excel, and Outlook skills.

You will handle meeting room bookings, support sales processes in Zoho, and maintain filing and records while upholding confidentiality and standard health and safety practices.

Qualifications

• Grade 12 / National Senior Certificate completed.
• 2–3 years' reception or administrative experience preferred.
• Computer literate with Word, Excel and Outlook.
• Good verbal and written communication skills.
• Professional telephone and customer service skills.

Responsibilities

• Welcome and assist visitors and clients professionally.
• Answer, screen and transfer telephone calls.
• Receive and distribute mail, courier deliveries and correspondence.
• Manage the reception area and meeting room bookings.
• Capture sales from agents on Zoho for processing by the sales department.
• Assist with bookings for sales viewings.
• Maintain filing, records and basic office registers.
• Maintain confidentiality of information.
• Comply with company policies and health and safety requirements.
• Provide administrative support to management and staff.

Skills

Reception experience

Customer service

Verbal and written communication

Education

Grade 12 / National Senior Certificate

Tools

Microsoft Word

Excel

Outlook

Job description

The minimum requirements for the position are:

• Grade 12 / National Senior Certificate
• 2–3 years' reception or administrative experience preferred
• Computer literate, including Microsoft Word, Excel and Outlook
• Good verbal and written communication skills
• Professional telephone and customer service skills

Key Responsibilities

• Welcome and assist visitors and clients professionally
• Answer, screen and transfer telephone calls
• Receive and distribute mail, courier deliveries and correspondence
• Manage the reception area and meeting room bookings
• Provide general administrative and clerical support including capturing sales from agents on Zoho for further processing by the sales department
• Assist with bookings for sales viewings
• Maintain filing, records and basic office registers
• Manage office stationery and safe keeping thereof
• Liaise with suppliers, couriers and service providers when required
• Maintain confidentiality of company and personal information
• Comply with company policies, health and safety requirements and applicable legislation
• Provide administrative support to management and staff as required

Benefits:

Provident Fund, performance bonus