Reception & Guest Experience Coordinator

University of Fort Hare; Irene; On-site; ZAR 120,000 - 180,000; Full time

Job summary

University of Fort Hare in Irene, Gauteng, is seeking a professional Receptionist to be the first point of contact. You will warmly welcome visitors, assist guests, manage calls, and direct inquiries to the appropriate departments.

The role covers front-desk coordination, handling mail, arranging couriers, ordering office supplies, and keeping the reception area tidy and well-organised. Strong communication, multitasking, and a proactive problem-solving mindset are essential.

Qualifications

• Grade 12 is required.
• Office Management certification is advantageous.

Responsibilities

• Answering, screening and transferring calls to relevant personnel.
• Taking messages and responding to customer queries via phone or email.
• Directing visitors and managing the front desk.
• Handling couriers and mail deliveries.
• Ordering and coordinating office supplies.
• Maintaining a tidy and presentable reception area.
• Providing administrative support to MANCO and other departments.

Skills

Professional attitude

Multitasking

Organizational skills

Verbal communication

Written communication

Problem solving

Telephone etiquette

Customer focus

Education

Grade 12

Office Management cert

Tools

Microsoft Office

Phone systems

Printer usage

Job description

University of Fort Hare in Irene, Gauteng, is seeking a professional Receptionist to be the first point of contact. You will warmly welcome visitors, assist guests, manage calls, and direct inquiries to the appropriate departments.

The role covers front-desk coordination, handling mail, arranging couriers, ordering office supplies, and keeping the reception area tidy and well-organised. Strong communication, multitasking, and a proactive problem-solving mindset are essential.