Reception Administrator

Mediclinic International; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Mediclinic Sandton/Bryanston in Johannesburg is seeking a reception-admissions clerk to support patient admissions and discharges on-site. The role focuses on accurate admissions, bed management, and adherence to confidentiality and cash handling policies.

The ideal candidate has Grade 12 and experience in a private healthcare setting is preferred but not mandatory. The position is permanent and on-site at Mediclinic Sandton/Bryanston.

Qualifications

• Essential教育: Grade 12 or equivalent.
• Reception administration experience preferred but not required.
• Familiarity with patient confidentiality and financial policies.

Responsibilities

• Capture and process admissions and bookings per procedure.
• Identify and prevent financial risks per policies.
• Ensure efficient discharge process per Patient Administration Manual.

Skills

Admissions processes

Bed management

Patient confidentiality

Cash handling

Financial risk awareness

Education

Grade 12

Tools

AS400 system

Debtpack Enquiry

Hospitals switchboard systems

ICD/CPT codes knowledge

Job description

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Mediclinic Sandton| Bryanston, Johannesburg | South Africa

Closing date: 13/09/2026
Number of positions: 1
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile