Real Estate Lead Gen & Appointment Setter

West Coast Personnel

Cape Town

On-site

ZAR 180,000 - 300,000

Full time

14 days+
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Qualifications

  • Grade 12 / Matric is required.
  • Three years’ telesales, outbound sales, lead-generation or appointment-setting experience is required.
  • Proven ability to generate leads and secure appointments.
  • Strong telephone communication skills are essential.
  • Confident, persuasive and professional telephone manner.
  • Good objection-handling and negotiation skills.
  • Target-driven and motivated by commission.
  • Strong follow-up and administrative skills.
  • Computer literate.
  • Able to work with a CRM system or lead database.
  • Property or real-estate experience would be advantageous.

Responsibilities

  • Contact prospective property sellers through outbound calls.
  • Identify property owners who may be interested in selling.
  • Introduce the company and explain its property-sales services.
  • Qualify prospective sellers according to agreed criteria.
  • Arrange appointments between property owners and Estate Agents.
  • Confirm appointments and provide agents with accurate lead information.
  • Follow up with prospective sellers who are not immediately ready to proceed.
  • Maintain accurate records of all calls, leads and appointments; update CRM/lead-management system.
  • Work closely with Estate Agents to improve lead quality.
  • Achieve daily, weekly and monthly calling and appointment targets.
  • Provide professional and efficient customer service.

Skills

Telesales
Lead generation
Appointment setting
Persuasive communication
Objection handling
Resilience
Target achievement
Customer service
Time management
Accurate administration
Follow-up ability
Teamwork

Education

Grade 12 / Matric

Tools

CRM system

Job description

Minimum Requirements
  • Grade 12 / Matric
  • Minimum of three years’ telesales, outbound sales, lead-generation or appointment-setting experience
  • Proven ability to generate leads and secure appointments
  • Strong telephone communication skills
  • Confident, persuasive and professional telephone manner
  • Good objection-handling and negotiation skills
  • Target-driven and motivated by commission
  • Strong follow-up and administrative skills
  • Computer literate
  • Able to work with a CRM system or lead database
  • Property or real-estate experience would be advantageous
Key Responsibilities
  • Contact prospective property sellers through outbound calls
  • Identify property owners who may be interested in selling
  • Introduce the company and explain its property-sales services
  • Qualify prospective sellers according to agreed criteria
  • Arrange appointments between property owners and Estate Agents
  • Confirm appointments and provide agents with accurate lead information
  • Follow up with prospective sellers who are not immediately ready to proceed
  • Maintain accurate records of all calls, leads and appointmentsUpdate the CRM or lead-management system
  • Work closely with Estate Agents to improve lead quality
  • Achieve daily, weekly and monthly calling and appointment targets
  • Provide professional and efficient customer service
Key Competencies
  • Telesales
  • Lead generation
  • Appointment setting
  • Persuasive communication
  • Objection handling
  • Resilience
  • Target achievement
  • Customer service
  • Time management
  • Accurate administration
  • Follow-up ability
  • Teamwork
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