Quality Management Intern: Digital QMS & CAPA

SGS; Johannesburg; On-site; ZAR 33,000 - 67,000; Full time

Job summary

SGS is seeking a Quality Management Intern to support packing operations through digital QMS implementations and CAPA programs. This role offers hands‑on experience in quality assurance, regulatory compliance, and continuous improvement within a manufacturing setting.

You will assist in testing quality inspection forms, maintain digital systems, and train teams on KPIs, CAPA processes and compliance reporting, gaining practical QA experience.

Qualifications

• Recent graduate or current student pursuing quality management studies.
• Exposure to QMS, CAPA, audits and regulatory compliance.
• Experience with digital quality tools and KPI reporting.
• Willingness to learn and support cross‑functional teams.

Responsibilities

• Assist in transitioning, testing and validating quality inspection forms.
• Support digital quality management systems implementation and maintenance.
• Train teams on system usage, KPIs, CAPA and compliance reporting.
• Contribute to CAPA program implementation for packing operations.
• Participate in quality system documentation, data management and process improvement.
• Support compliance activities through digital system management and reporting.

Skills

QMS knowledge

CAPA understanding

Quality inspections

Regulatory compliance

Digital Quality Management Systems

KPI monitoring

Root cause analysis

Process improvement

Training and stakeholder support

Education

Grade 12

Diploma or Degree in Quality Management

Tools

MS Office

Job description

SGS is seeking a Quality Management Intern to support packing operations through digital QMS implementations and CAPA programs. This role offers hands‑on experience in quality assurance, regulatory compliance, and continuous improvement within a manufacturing setting.

You will assist in testing quality inspection forms, maintain digital systems, and train teams on KPIs, CAPA processes and compliance reporting, gaining practical QA experience.