Quality Intern

SGS; Johannesburg; On-site; ZAR 33,000 - 67,000; Full time

Job summary

SGS is seeking a Quality Management Intern to support packing operations through digital QMS implementations and CAPA programs. This role offers hands‑on experience in quality assurance, regulatory compliance, and continuous improvement within a manufacturing setting.

You will assist in testing quality inspection forms, maintain digital systems, and train teams on KPIs, CAPA processes and compliance reporting, gaining practical QA experience.

Qualifications

• Recent graduate or current student pursuing quality management studies.
• Exposure to QMS, CAPA, audits and regulatory compliance.
• Experience with digital quality tools and KPI reporting.
• Willingness to learn and support cross‑functional teams.

Responsibilities

• Assist in transitioning, testing and validating quality inspection forms.
• Support digital quality management systems implementation and maintenance.
• Train teams on system usage, KPIs, CAPA and compliance reporting.
• Contribute to CAPA program implementation for packing operations.
• Participate in quality system documentation, data management and process improvement.
• Support compliance activities through digital system management and reporting.

Skills

QMS knowledge

CAPA understanding

Quality inspections

Regulatory compliance

Digital Quality Management Systems

KPI monitoring

Root cause analysis

Process improvement

Training and stakeholder support

Education

Grade 12

Diploma or Degree in Quality Management

Tools

MS Office

Job description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Overview

As a Quality Management Intern, I supported packing operations through the implementation and transition of digital Quality Management systems. This role provided hands‑on experience in quality assurance, regulatory compliance, and continuous improvement within a manufacturing environment.

Key Responsibilities:

• Assisted in transitioning, testing, and validating quality inspection forms within the Quality Inspection Program.
• Supported the implementation and maintenance of digital quality management systems.
• Trained operational teams on system usage, KPI monitoring, corrective and preventive actions (CAPA), and compliance reporting.
• Contributed to the implementation of a CAPA program for packing operations to enhance quality performance and operational efficiency.
• Participated in quality system documentation, data management, and process improvement initiatives.
• Supported compliance activities through digital system management, monitoring, and reporting.

Skills and Knowledge Gained:

• Quality Management Systems (QMS)
• Corrective and Preventive Actions (CAPA)
• Quality Inspections and Auditing
• Regulatory Compliance
• Digital Quality Management Systems
• KPI Monitoring and Reporting
• Root Cause Analysis
• Process Improvement
• Continuous Improvement
• Training and Stakeholder Support

Exposure to:

• Quality System Principles and Best Practices
• Regulatory and Industry Standards
• Quality Assurance Processes
• Operational Excellence
• Continuous Improvement Methodologies

This internship strengthened my understanding of quality management principles and provided practical experience in implementing, maintaining, and improving quality systems within a manufacturing environment.

Grade 12
Diploma or Degree Quality Management.

Be a South African citizen (be able to produce a valid South African ID document)

-Be between the ages of 18-30

-Must be currently unemployed

-Must have no criminal record

-Must be willing to relocate to Randfontein

• Exceptional Computer Literacy (use of MS Office suite – Outlook, Word, Excel, PowerPoint)
• Interest in skills development and relevant legislation
• E‑Learning Skills
• Facilitation skills
• Strong research skills
• High attention to detail, accuracy, and efficiency in completing tasks
• Exceptional organizational skills
• Self‑motivated and high level of initiative

NB: If you do not receive any response in 2 weeks consider your application unsuccessful.