Property Admin Officer

Profile Personnel; East London; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Profile Personnel is hiring for a role focused on leasing administration in East London, Eastern Cape. The successful candidate will ensure accurate billing, maintain tenant files, and manage tenant collections while providing excellent customer service.

The ideal applicant will have experience in the property industry, strong Excel skills, and a relevant diploma. Applications should include a certified copy of your ID and qualifications.

Qualifications

• Grade 12 required.
• Minimum 2-3 years experience in a similar role in the property industry.
• Ability to maintain tenant files and ensure high-quality customer service.

Responsibilities

• Ensure accurate leasing administration, billing, and processing of receipts.
• Proactively manage tenant collections.
• Handle tenant queries and complaints while adhering to SLAs.
• Perform cashbook function, including reconciliations.

Skills

Property industry experience

Intermediate Excel skills

SAGE/MDA experience

Education

Relevant diploma in property management

Job description

REQUIREMENTS

• Grade 12
• Property industry and utilities experience essential - minimum 2-3 years in a similar role
• Relevant diploma in property management field advantageous
• Intermediate Excel skills
• SAGE/MDA experience advantageous

RESPONSIBILITIES INCLUDE:

• Leasing Administration: Ensure accurate leasing administration, billing, and timely processing of receipts/adjustments/refunds
• Maintain tenant files
• Ensure invoice/statements are issued timeously and that rental, recoveries and receipts are accurate at all times
• Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll
• Customer Liaison: Proactively manage tenant collections & ensure excellent customer service is delivered
• Ensure that queries on any outstanding balances and/or other issues are attended and follow-up on balance of payment where required
• Handle tenant queries/complaints ensuring customer service SLAs are always adhered to
• Accounts Payable Administration: Ensure accurate accounts payable and cashbook processing for portfolio
• Full cashbook function including reconciliations between bank and ledger balances
• Identify and resolve any reconciling items to ensure creditors are paid on time

Note: Please ensure that you attach a certified copy of your ID and Qualification to be considered for this position.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.