Property Administrator

SKG; East London; On-site; ZAR 180,000 - 240,000; Full time

Job summary

SKG Properties in South Africa seeks a Debtors Clerk to manage a portfolio of buildings, handling leasing administration from onboarding to cashbook reconciliation, and ensuring accurate billing and timely receipts.

You will maintain tenant files, perform AR processing on SAGE, drive collections, reconcile accounts, and support accounts payable activities. The role requires solid Excel skills, clear communication, and the ability to work under pressure in a high-volume property portfolio.

Qualifications

• Matric (Grade 12) is required; certificate/diploma in Finance/Accounting is advantageous.
• 2–3 years' experience as a Debtors Clerk/Accounts Receivable Clerk.
• AR processing experience on SAGE (invoicing, aging, statements, allocations).
• Strong debt collecting experience with follow-ups and reconciliations.
• Experience in property/portfolio accounts is advantageous.
• MDA experience is preferential; solid understanding of credit controls.

Responsibilities

• Leasing administration: billing, receipts, tenant files, and rent roll accuracy.
• Maintain and reconcile cashbooks; process accounts payable and vendor invoices.
• Proactively manage collections and client communications to meet SLAs.
• Reconciling accounts, resolving uncertainties, and ensuring timely payments.
• Generate reports and ensure accurate recording of collection actions.

Skills

Excel proficiency

Communication skills

Debt collection

SAGE experience

Attention to detail

Portfolio accounting

Education

Matric (Grade 12)

Finance/Accounting certificate or diploma

Tools

SAGE

MDA (property management system)

Job description

SKG Properties specialises in the development, leasing and management of commercial and industrial real estate.

Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundation of our success.

ROLE OVERVIEW:

The Employee will be responsible for their own portfolio of buildings, administration of which will encompass the full function from lease onboarding to reconciling cash books.

RESPONSIBILITIES:

Leasing Administration

Ensure accurate leasing administration, billing, and timely processing of receipts/adjustments/refunds:

Maintain tenant files.

• Ensure billing corresponds to lease.
• Process corrections of misallocations and unidentified receipts on a daily basis.
• Ensure invoice/ statements are issued timeously and that rental, recoveries and receipts are accurate at all times.
• Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll.
• Ad-hoc invoicing and account corrections when required.
• Termination of accounts and ensure all arrears are collected or handed over for legal collection timeously.

Proactively manage tenant collections & ensure excellent customer service is delivered:

• Maintain good relationships with all tenants in portfolio.
• Collection of monthly rental due for portfolio.
• Reconciling of accounts regularly.
• Follow up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
• Ensure that queries on any outstanding balances and/or other issues are attended and follow-up on balance of payment where required.
• Diarise payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
• Proactively engage with tenants, creating and maintaining professional relationships through structured communication and meetings.
• Handle tenant queries/complaints ensuring customer service SLAs are always adhered to.
• Ensure collection protocols are enforced and problem accounts are escalated timeously for interventions.
• Regular recording of collection actions on reporting systems.

Accounts Payable Administration

• Ensure accurate accounts payable and cashbook processing for portfolio:
  • Reconcile processed work by verifying entries and comparing system reports to balances.
  • Record account expenses by cost centre and invoice details.
  • Ensure all vendor paperwork and accounts are up to date.
  • Maintain accounts by verifying and posting account transactions.
  • Full cashbook function including reconciliations between bank and ledger balances.
  • Process Cashbook transactions daily and accurately.
  • Proactively resolve any uncertainties for allocations and process corrections when required.
  • Review cashbook to ensure there are no duplicated items.
  • Identify and resolve any reconciling items to ensure creditors are paid on time as per their payment terms.

REQUIREMENTS:

• Matric (Grade 12) required; relevant certificate/diploma in Finance/Accounting will be advantageous.
• Minimum 2–3 years' experience as a Debtors Clerk/Accounts Receivable Clerk.
• Proven Accounts Receivable (AR) processing experience on SAGE (capturing/allocations, invoicing, statements, age analysis, customer account maintenance).
• Strong debt collecting experience (follow-ups, payment arrangements, dispute resolution and escalation where required).
• Experience in property/building portfolio accounts (tenant billing and collections, arrears management, reconciliations) will be advantageous.
• MDA (property management system) experience is preferential.
• Sound understanding of credit control principles and internal controls.
• Intermediate Excel skills (e.g., VLOOKUP/XLOOKUP, pivots, reconciliations) and strong attention to detail.
• Excellent communication skills (written and verbal) and professional client/tenant engagement.
• Ability to work under pressure, meet deadlines and manage a high-volume portfolio.

Psychometric tests are required to be undertaken by shortlisted candidates.