Property Administrator Supervisor

Flair TM; East London; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Flair TM is seeking a capable property administration professional to lead Billing & Collections, oversee clerical team, and manage full property administration for a portfolio of buildings. You will ensure accurate invoicing, rent collection, and timely reporting while maintaining tenant relations.

The ideal candidate has 2–3 years in a similar role, mastery of MS Excel, and experience with SAGE and MDA systems.

Formación

• 2–3 years’ experience in a similar property administration role.
• Property and utilities billing experience essential.
• Grade 12 (Matric) is required.
• Diploma in Property Management advantageous.
• Junior management or team leadership experience preferred.
• Intermediate MS Excel skills.
• Experience with SAGE and MDA systems advantageous.
• Excellent customer service background.

Responsabilidades

• Oversee and streamline billing operations and month-end close for billing functions.
• Ensure timely upload of tenant charges into MDA and third-party systems; reconcile to accounting system.
• Manage billing escalations and maintain invoicing quality.
• Provide weekly/monthly collection reports and achieve AR targets.
• Lead, train, and supervise a high-performing administrative team.
• Full property administration for a portfolio of buildings; tenant onboarding and collections.

Conocimientos

Planning

Organization

Time management

Client management

Problem solving

Attention to detail

Communication

Teamwork

Educación

Grade 12 (Matric)

Diploma in Property Management

Herramientas

MS Excel

SAGE

MDA systems

Descripción del empleo

Key Responsibilities:

Billing & Collections Operations:

• Oversee and streamline billing operations
• Manage month-end closing processes for billing functions
• Ensure timely and accurate upload of tenant charges into MDA and third-party systems
• Reconcile tenant charges to the accounting system
• Handle billing escalations and disputes with professionalism
• Deliver accurate, timely invoices and maintain billing quality assurance
• Provide detailed weekly/monthly collection reports to management
• Ensure AR goals and collection metrics are consistently met
• Review and report on delinquencies and customer disputes

Clerical Team Oversight:

• Lead, train, and build a high-performing administrative support team
• Ensure compliance with internal procedures, policies, and quality standards
• Assist with special projects related to accounts receivable and process improvements

Portfolio Management:

• Full property administration for a portfolio of buildings
• Lease onboarding, billing, receipts, and tenant collections
• Accounts payable/receivable and cashbook reconciliation
• Maintain tenant relations and support facility operations

Requirements:

• Grade 12 (Matric)
• Diploma in Property Management (advantageous)
• 2–3 years’ experience in a similar property administration role
• Previous property and utilities billing experience is essential
• Junior management or team leadership experience preferred
• Intermediate MS Excel skills
• Experience with SAGE and MDA systems (advantageous)
• Excellent customer service background

Skills & Competencies:

• Strong planning, organizational, and time management skills
• Client management and problem-solving abilities
• High attention to detail and accuracy
• Effective communication (verbal and written)
• Ability to work under pressure and meet tight deadlines
• Team-oriented and service-focused approach