Project Manager (Print Production)

Recruitify_HR; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Recruitify_HR is seeking an experienced Project Manager to oversee client projects from the initial quotation request through design, production, installation and final sign-off.

You will be the primary client contact, coordinating information between clients, designers, production teams, installers and finance. This is not a sales role; it requires strong project ownership and the ability to manage multiple custom projects simultaneously.

Qualifications

• 3–6 years’ experience in project management or client services.
• Experience in large-format printing or related custom-production environment is preferred.
• Proven ability to manage multiple active projects simultaneously.
• Experience coordinating clients, designers, production teams and installers.
• Strong client communication and relationship-management skills.
• Experience preparing quotations, proposals and presentations.

Responsibilities

• Receive, clarify and manage client quotation requests.
• Confirm project scope, dimensions, quantities, materials, location, timelines and budget.
• Prepare or coordinate accurate quotations and proposals.
• Follow up on outstanding quotations and manage the acceptance process.
• Maintain accurate project, quotation and delivery information on CRM and ERP systems.
• Brief internal and external designers on project requirements.
• Coordinate artwork, proofs, revisions and client approvals.
• Ensure written client sign-off is received before production begins.
• Hand accepted projects over to production with complete documentation.
• Monitor production progress and identify possible delays or quality concerns.
• Confirm stock, materials and substrates are available or ordered.
• Coordinate site readiness, access, installation dates and installer requirements.
• Conduct or coordinate site visits for complex installations.
• Obtain client sign-off after installation.
• Manage snags, defects and rework requirements.
• Keep clients informed of progress, changes and potential delays.
• Complete project documentation and hand completed jobs over for invoicing.

Skills

Project management

Client communication

Multitasking

Relationship management

Microsoft Excel

PowerPoint

Tools

Fusion ERP

CRM systems

Job description

A business operating within the large-format printing and custom manufacturing industry is seeking an experienced Project Manager to manage client projects from the initial quotation request through design, production, installation and final sign-off.

The Project Manager will be the primary client contact throughout the project lifecycle and will coordinate information between clients, designers, production teams, installers and finance. This is not a sales role. The position requires strong project ownership, client communication and the ability to manage multiple custom projects simultaneously.

Key Responsibilities

• Receive, clarify and manage client quotation requests
• Confirm project scope, dimensions, quantities, materials, location, timelines and budget
• Prepare or coordinate accurate quotations and proposals
• Follow up on outstanding quotations and manage the acceptance process
• Maintain accurate project, quotation and delivery information on CRM and ERP systems
• Brief internal and external designers on project requirements
• Coordinate artwork, proofs, revisions and client approvals
• Ensure written client sign-off is received before production begins
• Hand accepted projects over to production with complete documentation
• Monitor production progress and identify possible delays or quality concerns
• Confirm stock, materials and substrates are available or ordered
• Coordinate site readiness, access, installation dates and installer requirements
• Conduct or coordinate site visits for complex installations
• Obtain client sign-off after installation
• Manage snags, defects and rework requirements
• Keep clients informed of progress, changes and potential delays
• Complete project documentation and hand completed jobs over for invoicing

Minimum Requirements

• 3–6 years’ experience in project management, account management or client services
• Experience in large-format printing, signage, wallcoverings, vinyl, interiors or a related custom-production environment is strongly preferred
• Proven ability to manage multiple active projects simultaneously
• Experience coordinating clients, designers, production teams and installers
• Strong client communication and relationship-management skills
• Experience preparing quotations, proposals and presentations
• Knowledge of artwork briefing, proofing and client approval processes
• Comfortable using ERP, CRM and job-management systems
• Fusion ERP experience would be advantageous
• Strong Microsoft Excel and PowerPoint skills
• Understanding of job costing, pricing or production scheduling would be advantageous