Project Manager, Business Process Re-engineering

Placements24; LegKraal Gate; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Performance bonuses

Generous annual leave

Training opportunities

Professional certifications

Job summary

Placements24 is seeking a results-oriented Project Manager to lead business process re-engineering initiatives for a financial services client in Mahikeng, North West. You will analyze current processes, identify bottlenecks, and redesign workflows to boost productivity, reduce costs, and enhance customer experience.

You will collaborate with department heads, IT specialists, and operations teams to develop detailed project plans, manage cross-functional groups, and oversee the implementation of

Qualifications

• Bachelor's degree in Business Administration, Management, Operations Management, or related field.
• Master's degree or relevant certifications (PMP, Lean Six Sigma) are highly desirable.

Responsibilities

• Lead the assessment and analysis of current business processes across departments.
• Identify bottlenecks, inefficiencies, and areas for improvement within workflows.
• Design and document optimized business processes using best practice methodologies.
• Develop comprehensive project plans for implementation of new processes, including scope, timelines, resources, and budget.
• Manage cross-functional teams involved in re-engineering initiatives.
• Oversee the implementation of new processes and technologies with smooth transitions.
• Develop change management strategies to ensure employee adoption and minimize resistance.
• Monitor effectiveness of redesigned processes and implement necessary adjustments.
• Manage stakeholder communication with regular updates on progress and outcomes.
• Ensure all process changes align with regulatory requirements and company strategy.

Skills

BPR

Project management

Analytical mindset

Stakeholder management

Leadership & communication

Change management

Education

Bachelor's degree in Business/Management/Operations

Master's or certifications (PMP, Lean Six Sigma) desirable

Tools

MS Project

Asana

BPMN

Job description

About the Role

Our client, a dynamic organization in the financial services sector, is seeking a results-oriented Project Manager to lead business process re-engineering (BPR) initiatives. This role is based in Mahikeng, North West . You will be responsible for analyzing existing business processes, identifying inefficiencies, and redesigning them to improve productivity, reduce costs, and enhance customer experience. The ideal candidate will have a strong analytical mindset, a deep understanding of business operations, and proven experience in managing complex change projects. You will collaborate closely with department heads, operational teams, and IT specialists to ensure successful implementation of redesigned processes. This is an excellent opportunity to drive significant operational improvements and contribute to the strategic growth of the company.

Key Responsibilities

• Lead the assessment and analysis of current business processes across various departments.
• Identify bottlenecks, inefficiencies, and areas for improvement within operational workflows.
• Design and document optimized business processes using best practice methodologies.
• Develop comprehensive project plans for the implementation of new processes, including scope, timelines, resources, and budget.
• Manage cross-functional teams involved in the re-engineering initiatives.
• Oversee the implementation of new processes and technologies, ensuring smooth transitions.
• Develop change management strategies to ensure employee adoption and minimize resistance.
• Monitor the effectiveness of redesigned processes and implement necessary adjustments.
• Manage stakeholder communication, providing regular updates on project progress and outcomes.
• Ensure all process changes align with regulatory requirements and company strategy.

Requirements

• A Bachelor's degree in Business Administration, Management, Operations Management, or a related field.
• A Master's degree or relevant certifications (e.g., PMP, Lean Six Sigma) are highly desirable.
• A minimum of 6 years of experience in project management, with a strong focus on business process re-engineering, optimization, or operational improvement.
• Proven track record of successfully leading complex BPR projects from inception to completion.
• Deep understanding of business process modeling tools and methodologies (e.g., BPMN).
• Strong analytical and problem-solving skills, with the ability to translate complex analyses into actionable plans.
• Excellent leadership, communication, facilitation, and negotiation skills.
• Experience with change management principles and practices.
• Proficiency in project management software (e.g., MS Project, Asana) and business analysis tools.
• Ability to work effectively in a Hybrid environment, collaborating with on-site and remote team members.
• Experience in the financial services or related sectors is a plus.

Benefits

Our client offers a competitive salary package commensurate with experience and a comprehensive benefits program. This includes medical aid, a retirement fund, performance bonuses, and generous annual leave. We are committed to fostering employee development, providing opportunities for training, workshops, and professional certifications. You will work within a collaborative and innovative environment, playing a key role in shaping the operational efficiency of the organization. The role is based in Mahikeng, North West , offering a chance to make a significant impact in the region.