Project Manager

Empact Group; Pretoria; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Empact Group is seeking a Unit Manager in Pretoria to lead the hospital catering unit, ensuring services align with strategic, contractual, and regulatory requirements. You will oversee food production processes, deliver exceptional client service, and manage events and functions.

The role requires a tertiary qualification in food and beverage services or hospitality and at least 5 years in hospital catering, with strong leadership, budgeting, and reporting capabilities to optimize profits and

Qualifications

• 5+ years of hospital catering experience.
• Experience in competitive and sensitive markets.
• Strong leadership and people management abilities.
• Budgeting, forecasting, invoicing, and reporting proficiency.

Responsibilities

• Oversee daily operations of the unit in line with sector strategy, contract terms and statutory requirements.
• Oversee implementation of efficient food production processes and high-quality service delivery.
• Manage and coordinate execution of creative functions and events.
• Lead menu planning, standardization, costing and adherence to recipes.
• Monitor gross profit, stock levels and banking; ensure optimal inventory.
• Ensure health, safety and environmental compliance; keep records up to date.

Skills

Hospital catering

Team leadership

Budget management

Reporting & analytics

Education

Tertiary qualification in F&B services / hospitality / culinary arts

Job description

Purpose of the role:

The successful candidate will manage the assigned unit in alignment with the sector's strategy, contractual obligations, and regulatory requirements. Responsibilities include overseeing food production processes, delivering high-quality food services to clients, and managing the execution of creative events and functions.

Education and Experience Requirements:

• A relevant tertiary qualification in food and beverage services, hospitality, or culinary arts is preferred.
• A minimum of 5years of experience in hospital catering is essential.
• Proven experience in competitive and sensitive markets is mandatory.
• Project management experience within the hospitality or catering industry is advantageous.
• Experience with implementing change programs and unit mobilization is beneficial.
• Familiarity with working within brand guidelines to achieve outcomes.
• Experience in costing, budgeting, forecasting, and invoicing is a plus.
• Demonstrated ability in managing successful teams or departments.
• A valid driver's license is required.

Key areas of responsibilities:

• Manage daily operations of the unit in line with sector strategy, contract terms, and statutory requirements.
• Oversee the implementation of efficient food production processes.
• Deliver exceptional quality service to clients.
• Manage and coordinate the execution of creative functions and events.
• Lead menu planning, standardization, adoption, and costing.
• Ensure kitchen staff adhere to standardized recipes and maintain high food quality.
• Oversee daily bookkeeping, including capturing sales, stock management, and banking.
• Monitor and manage gross profit to meet budget targets.
• Maintain optimal stock levels.
• Ensure the efficient use and functionality of the electronic meal ordering system.
• Oversee health, safety, and environmental compliance, ensuring records are up to date.
• Lead workforce planning, payroll administration, performance management, and leave management.
• Enhance the customer experience through feedback and data-driven improvements.
• Ensure adherence to client service level agreements to maintain high service standards.

Knowledge, Skills, and Competencies:

• Strong understanding of the hospital catering environment.
• Knowledge of South African laws and industry regulations.
• Exceptional customer service and operational management skills.
• Excellent communication and leadership abilities.
• Ability to organize and deliver outstanding events.
• Expertise in budget management and cost-saving initiatives.
• Proficient in drafting and analysing reports.
• Strong profit optimization skills are essential.

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).