Programme Manager (WMS)

Datonomy Solutions (Pty) Ltd; Cape Town; Vor Ort; ZAR 1.000.000 - 1.500.000; Vollzeit

Zusammenfassung

Datonomy Solutions (Pty) Ltd is seeking a WMS Programme Manager to lead the implementation and stabilisation of warehouse management and connected supply chain systems across a large retail environment in Cape Town. You will coordinate business and technology delivery with distribution centres to support store replenishment and online fulfilment while maintaining inventory accuracy and service continuity.

The role requires seven years of retail and WMS experience and a proven ability to manage

Qualifikationen

• At least seven years of retail experience with proven programme or major systems implementations.
• Direct experience leading WMS implementation in a distribution centre or warehouse environment, including deployment and stabilisation.
• Strong understanding of supply chain across warehouse operations, inventory control, retail replenishment and systems integration.
• Evidence of managing business, technology and vendor teams across interdependent delivery workstreams.
• Experience with cutover, data migration, test readiness, operational risk, budget control and executive governance.
• Ability to resolve delivery problems on site and explain operational consequences to senior stakeholders.

Aufgaben

• Own the integrated programme plan, budget, dependencies and delivery governance across WMS workstreams, distribution sites and external delivery partners.
• Coordinate receiving, putaway, replenishment, picking, packing, dispatch and stock control requirements with distribution centre and supply chain leaders.
• Manage interfaces with merchandising or ERP systems, transport, online fulfilment and third parties. Establish ownership of data and reconciliation controls.
• Govern solution delivery, data cleansing and migration, integration testing, operational acceptance and training with accountable workstream leads.
• Lead cutover planning, rehearsals, site readiness and go live coordination. Present evidence and unresolved risks for sponsor decisions.
• Direct hypercare and stabilisation, prioritising failures that threaten stock accuracy, throughput, store availability or the customer delivery promise.
• Report progress and recovery plans to executive stakeholders and steering committees. Transfer knowledge and controls to operational support teams.

Kenntnisse

WMS implementation

Programme management

Retail supply chain

Vendor management

Data migration

Cutover planning

Executive governance

Jobbeschreibung

WMS Programme Manager - Supply chain and distribution systems

Role purpose

Lead the implementation and stabilisation of warehouse management and connected supply chain systems across a large retail environment. Coordinate business and technology delivery so that distribution centres can support store replenishment and online fulfilment while maintaining inventory accuracy and service continuity.

Key responsibilities

• Own the integrated programme plan, budget, dependencies and delivery governance across WMS workstreams, distribution sites and external delivery partners.
• Coordinate receiving, putaway, replenishment, picking, packing, dispatch and stock control requirements with distribution centre and supply chain leaders.
• Manage interfaces with merchandising or ERP systems, transport, online fulfilment and third parties. Establish ownership of data and reconciliation controls.
• Govern solution delivery, data cleansing and migration, integration testing, operational acceptance and training with accountable workstream leads.
• Lead cutover planning, rehearsals, site readiness and go live coordination. Present evidence and unresolved risks for sponsor decisions.
• Direct hypercare and stabilisation, prioritising failures that threaten stock accuracy, throughput, store availability or the customer delivery promise.
• Report progress and recovery plans to executive stakeholders and steering committees. Transfer knowledge and controls to operational support teams.

Essential experience and capabilities

• At least seven years of retail experience, with a proven record of delivering relevant programmes or major systems implementations.
• Direct experience leading WMS implementation in a distribution centre or warehouse environment, including deployment and stabilisation.
• Strong supply chain understanding across warehouse operations, inventory control, retail replenishment and systems integration.
• Evidence of managing business, technology and vendor teams across interdependent delivery workstreams.
• Practical experience with cutover, data migration, test readiness, operational risk, budget control and executive governance.
• Ability to resolve delivery problems on site and explain operational consequences clearly to senior stakeholders.

Preferred experience and capabilities

• Online fulfilment, imports, last mile delivery, control tower or third party logistics integration experience.
• Experience taking over a live programme, recovering delivery or applying lessons from earlier rollout waves.
• A relevant qualification or programme management certification, supported by comparable delivery evidence.

Expected outcomes

• An executable programme plan with clear ownership, credible dependencies and visible delivery risks.
• Deployment decisions supported by tested processes, reconciled data and operational readiness evidence.
• Stable warehouse operations and an agreed handover, with service and inventory performance measured against approved baselines.