Process Engineer

Communicate Recruitment; Johannesburg; On-site; ZAR 850,000 - 1,200,000; Full time

Job summary

Communicate Recruitment is seeking an experienced Process Engineer to drive process optimisation, business transformation and continuous improvement. You will analyse existing processes, design future-state operating models and deliver measurable business improvements in collaboration with stakeholders, technology teams and senior leadership.

Responsibilities include leading improvement initiatives, modelling processes, applying BPM and RPA tools, and ensuring compliance with risk controls.

Qualifications

• 7-10 years experience in process engineering or related field.
• Bachelor's degree / NQF Level 7 in a relevant discipline.
• Strong experience with BPM and process improvement methodologies.
• Proven ability to lead initiatives and motivation to deliver results.
• Knowledge of BPMN and UML modelling and process mining tools.

Responsibilities

• Analyse As-Is processes and design To-Be operating models.
• Lead process improvement initiatives from discovery to implementation.
• Identify bottlenecks using process analytics and mining.
• Map value chains and align with business strategy.
• Develop business cases and quantify benefits/ROI.
• Engage stakeholders and facilitate workshops with senior teams.
• Ensure risk, controls, compliance and audit requirements are considered.
• Support change management and track benefit realisation.

Skills

7-10 years experience

Stakeholder engagement

Analytical thinking

Problem solving

Business writing

Project management

Education

Bachelor's degree / NQF Level 7

Tools

BPM

BPMS

RPA tools

Process mining

BPMN/UML modelling

Job description

Are you an experienced Process Engineer with a passion for process optimisation, business transformation and continuous improvement?

An exciting opportunity is available for a skilled process professional to work closely with business stakeholders, technology teams and senior leadership to analyse existing processes, design future-state operating models and deliver measurable business improvements.

What you'll be doing

• Analyse As-Is processes and design efficient To-Be processes and operating models.
• Lead process improvement initiatives from discovery and analysis through to implementation.
• Identify process bottlenecks and improvement opportunities using process analytics and process mining.
• Map end-to-end value chains and connect business strategy to process architecture.
• Develop business cases, quantify benefits and demonstrate ROI for improvement initiatives.
• Work closely with business stakeholders to prioritise process requirements and deliverables.
• Facilitate workshops and consult with senior stakeholders across multiple business areas.
• Apply process modelling techniques and maintain high-quality process documentation and artefacts.
• Support workflow optimisation, automation and the effective use of BPM, process mining and RPA technologies.
• Collaborate with data and technology teams around data flows, transformation requirements and process mining inputs.
• Support change management activities, including communication plans and mitigation strategies.
• Monitor benefit realisation and ensure improvements deliver the intended business outcomes.
• Ensure appropriate risk, controls, compliance and audit requirements are incorporated into process designs.
• Provide regular progress updates to relevant stakeholders.

What we're looking for

• 7-10 years' experience in process engineering, business process management, process improvement or a closely related field.
• A Bachelor's degree / NQF Level 7 qualification in Industrial Engineering, Computer Science, Information Systems, Business or a related discipline.
• Strong experience with BPM, process design and continuous improvement methodologies.
• Proven experience leading small-to-medium process improvement or performance optimisation initiatives.
• Strong knowledge of BPMN and/or UML modelling.
• Understanding of process measurement, value chains and operating models.
• Experience with process mining, BPMS and/or RPA tools.
• Solid understanding of change management and how it integrates with broader transformation initiatives.
• Strong stakeholder engagement, facilitation and consulting skills.
• Excellent analytical, problem-solving and business writing abilities.
• Working knowledge of Agile, SDLC and project management principles.
• A strong understanding of risk, regulatory and compliance considerations within business processes.

Advantageous

Certifications such as Lean/Six Sigma Yellow Belt, CBPP or Business Analysis will be beneficial.

What will make you successful?

We're looking for someone who can think beyond individual processes - someone who can understand the bigger picture, challenge inefficient ways of working, influence stakeholders and translate business strategy into practical, measurable process improvements.

If you're ready to make a meaningful impact through process optimisation, automation and business transformation, we'd love to hear from you.