Business Process Engineer

Jobtailor; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Jobtailor is seeking a seasoned Business Process Engineer to lead process improvement initiatives in a banking/financial services context. You will identify bottlenecks, develop business cases, and monitor realised benefits across the PPB landscape.

The role requires strong stakeholder engagement, proficiency with BPR methodologies, and hands-on experience with modelling tools such as iServer. A Lean Six Sigma certification is highly valued.

Qualifications

• Minimum required: National Diploma in Engineering or equivalent NQF 6
• At least 5 years in Business Process Engineering
• Knowledge of BPR methodologies and tools (Lean Six Sigma, Design Thinking)
• Familiarity with Business Process Modelling tools
• 3–5 years in banking/technology/financial services environment
• Lean Six Sigma certification

Responsibilities

• Investigate, identify and implement business improvements based on market research, competitor analysis, and customer needs
• Develop business cases and monitor post-implementation benefits (financial and non-financial)
• Create and maintain a centralised repository of processes, artefacts, and templates
• Understand end-to-end processes to identify bottlenecks and risks
• Engage stakeholders to understand business needs and drive improvements
• Lead and delivery-focused execution of process improvement initiatives (quality, scope, time)
• Evaluate current processes and redesign for better efficiency
• Prepare business cases to secure new improvements and monitor benefits
• Drive continuous process improvement across PPB operational landscape

Skills

Business Process Engineering

Lean Six Sigma

Stakeholder Engagement

Education

National Diploma in Engineering

Bachelor's Degree in Industrial Engineering

NQF 7 qualification

Tools

iServer Modelling Platform

Design Thinking

Job description

• Investigate, identify and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs
• Responsible for development of business cases; and post implementation monitoring, tracking and reporting of financial and non-financial benefits
• Create and maintain a centralised repository of process and related artefacts (e.g., procedures, templates, forms)
• Understand end to end processes relevant to the business area in order to identify bottlenecks, risks, as well as improvement opportunities
• Build relationships and actively engage various stakeholders to understand business needs
• Execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time
• Evaluate the current business processes, identify improvement opportunities and redesign the business processes
• Prepare business cases to motivate for new process improvement initiatives, monitor and report post-implementation benefits (financial and non-financial)
• Work towards continuous process improvement and the enhancement of quality and consistency of business processes and methods across PPB operational landscape

Requirements

• National Diploma in Engineering or Equivalent NQF 6 qualification
• 5 years Business Process Engineering experience
• Knowledge of BPR methodologies and tools (Lean Six Sigma, Design Thinking, etc.)
• Knowledge of Business Process Modelling tools
• 3-5 years banking ⁄ technology/ financial services environment experience
• Bachelor's Degree in Industrial Engineering or Equivalent NQF 7 qualification
• 8 years Business Process Engineering experience
• Lean Six Sigma certification
• Knowledge of iServer Modelling platform
• 5-8 years banking ⁄ technology/ financial services environment experience

Core Competencies

Demonstrates expertise in Business Process Engineering, focusing on process improvement, stakeholder engagement, and the application of BPR methodologies. Proficient in developing business cases and monitoring post-implementation benefits in a banking or financial services environment.

Highest-signal resume keywords

• Business Process Engineering
• Lean Six Sigma Certification
• Business Process Modelling Tools
• Stakeholder Engagement
• Process Improvement Initiatives

ATS Optimization Keywords

Hard Skills

• Business Process Engineering
• Business Process Improvement
• Business Case Development
• Process Evaluation
• BPR Methodologies

Soft Skills

• Relationship Building
• Stakeholder Engagement
• Quality Focus

Certifications & Qualifications

• Lean Six Sigma Certification

Industry Keywords

• Banking
• Financial Services
• Technology

Tools & Technologies

• IServer Modelling Platform
• Lean Six Sigma
• Design Thinking