Private Client Manager

Pernod Ricard USA; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global luxury spirits company is seeking a Private Client Manager in Johannesburg. The role involves managing relationships with high-net-worth individuals and corporate clients to drive sales of luxury spirits and Champagne. Responsibilities include product management, organizing VIP experiences, and conducting market analysis. The ideal candidate should have at least 5 years of experience in the luxury market, strong negotiation skills, and a deep understanding of luxury spirits, specifically Cognac and high-end whiskies.

Qualifications

• Minimum of 5 years in sales or business development within the luxury spirits market.
• Proven track record with high-net-worth individuals (HNWI) and corporate clients.
• Strong knowledge of the luxury spirits market, especially Cognac and high-end whiskies.

Responsibilities

• Expand and manage relationships with HNWI and corporate clients.
• Handle and manage allocations of rare and collectible spirits.
• Build and manage client databases to track sales activities.
• Organize exclusive VIP experiences and events for clients.
• Drive direct-to-consumer sales strategies.

Skills

Negotiation skills

Communication skills

Relationship-building

Customer-centric approach

Strategic thinking

Detail-oriented

Influential

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Overview

We are seeking a dynamic and experienced Private Client Manager to join our team, responsible for selling a portfolio of Luxury Spirits and Champagne, with a focus on Cognac and high‑end whiskies. The role entails developing both B2B and B2C business, managing high‑net‑worth individuals (HNWI) and corporate clients and overseeing the allocation of rare, unique and collectible spirits from our global brand companies.

Key Responsibilities

• Business Development: Expand and manage relationships with HNWI and corporate clients, driving sales of Ultra‑Premium, Luxury Spirits and Champagnes
• Product Management: Handle and manage the allocations of rare, unique and collectible spirits, ensuring strategic distribution and client exclusivity.
• Network Management: Develop and maintain a robust network of clients, including HNWI, corporate entities, redistributors with a strong and planned route to market (RTM).
• Database Management: Build and manage client databases to track interactions, preferences, and sales activities.
• VIP Experiences: Organize and execute exclusive VIP experiences and events to engage and delight clients.
• Direct‑to‑Consumer Sales: Drive direct‑to‑consumer sales strategies and initiatives to maximize reach and revenue.
• Collaboration: Work closely with redistributors, other luxury brands and internal teams to ensure seamless product distribution and customer service.
• Market Analysis: Conduct regular market analysis to identify trends, opportunities, and areas for growth within the luxury spirit’s segment.
• Manage Strategic CRM Programs with Customers, Corporates and Brands

Qualifications

• Experience: Minimum of 5 years in sales or business development within the luxury spirits or related high‑end market.
• Network: Proven track record of working with HNWI, corporate clients, and redistributors. The successful candidate should also be highly influential and have existing HNWI networks in South Africa.
• Skills: Strong negotiation, communication, and relationship‑building skills.
• Knowledge: Deep understanding of the luxury spirits market, particularly Cognac and high‑end whiskies.
• Education: Bachelor’s degree in Business, Marketing, or a related field preferred.
• Location: Based in Johannesburg, with a willingness to travel as required.
• Driver’s License / Valid Passport

Key Attributes

• Customer‑Centric: Focused on delivering exceptional customer experiences and satisfaction.
• Strategic Thinker: Ability to develop and implement strategic plans to achieve sales targets.
• Detail‑Oriented: Meticulous in managing product allocations, client databases, and sales processes.
• Innovative: Creative in developing unique sales approaches and VIP experiences.
• Influential: Capable of leveraging existing HNWI networks and influence within the market.
• Budget Management
• Entrepreneurial

Job Posting End Date

Target Hire Date: 2026-02-01
Target End Date: