Premium Chocolate Advisor Flexible Permanent

Lindt; Johannesburg; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Lindt is seeking a customer-focused store associate in Johannesburg to deliver world-class premium experiences and drive sales. You will greet customers, educate them on Lindt products, handle POS transactions, and maintain store standards.

Ideal candidates have strong customer service experience, familiarity with retail operations, and a proactive attitude to meet daily sales goals while upholding Lindt’s premium brand image.

Qualifications

• Customer service experience in a retail environment.
• Ability to handle credit card transactions.
• Experience in a similar retail environment is preferred.
• Grade 12 education and basic computer skills (MS Office).

Responsibilities

• Deliver exceptional customer service at the Lindt store and over the phone.
• Greet customers and provide a memorable premium experience.
• Educate customers about Lindt products and assist in product selections.
• Assist in daily sales and meet store budgets.
• Process orders and POS transactions, manage tills and end-of-shift procedures.

Skills

Customer service

Sales skills

Credit card transactions

Retail experience

Education

Grade 12

Tools

Microsoft Excel

PowerPoint

Job description

Lindt is seeking a customer-focused store associate in Johannesburg to deliver world-class premium experiences and drive sales. You will greet customers, educate them on Lindt products, handle POS transactions, and maintain store standards.

Ideal candidates have strong customer service experience, familiarity with retail operations, and a proactive attitude to meet daily sales goals while upholding Lindt’s premium brand image.