POS & Customer Experience Specialist

Clicks Group; Kempton Park; On-site; ZAR 67,000 - 112,000; Full time

Job summary

Clicks Group in Kempton Park is seeking a dedicated team member to manage POS transactions, cash handling, and customer service at the tills. You will promote promotions and clubcard enrollment while maintaining merchandising standards and a positive store appearance.

The role requires a willingness to learn about products and promotions to assist customers effectively and ensure a great shopping experience.

Qualifications

• Ability to operate POS and handle cash accurately.
• Promote in-store promotions to boost sales.
• Maintain store merchandising and housekeeping standards.
• Uphold Clicks' brand values and deliver excellent customer service.
• Keep updated knowledge on products and promotions to inform customers.

Responsibilities

• Efficiently execute all POS operations and cash handling.
• Ensure accurate scanning and payment processing at checkout.
• Actively promote Clicks' clubcard and enroll new members.
• Promote promotions to enhance sales and customer experience.
• Maintain high standards of merchandising and store cleanliness.
• Provide friendly, professional service as a brand ambassador.

Skills

Planning

Customer service

Problem solving

Relationship building

Work under pressure

Communication

Education

Grade 12 with Maths & English

Job description

Clicks Group in Kempton Park is seeking a dedicated team member to manage POS transactions, cash handling, and customer service at the tills. You will promote promotions and clubcard enrollment while maintaining merchandising standards and a positive store appearance.

The role requires a willingness to learn about products and promotions to assist customers effectively and ensure a great shopping experience.