Platform Services Engineer — Subscription & Data Integrity

ADP, Inc.; Stellenbosch; Hybrid; ZAR 480,000 - 720,000; Full time

Job summary

Klipboard is seeking a hands-on data and systems role to maintain day-to-day configuration and data integrity of contracting and subscription management. You will work across Clientshape, Chargebee and HubSpot, ensuring data flows from quote to invoice and that licensing remains accurate.

This role emphasizes operation, upkeep, troubleshooting, and supporting established business processes. You will partner with Finance, Commercial, and Customer Experience teams to deliver reliable data and

Qualifications

• Min 2 years in commercial/subscription management.
• Experience administering subscription tools (Chargebee/HubSpot or similar).
• Understanding data structures and data flows across connected systems.
• Knowledge of contracting, pricing, billing cycles, and basic revenue concepts.
• Experience with integrations between CRM, ERP, billing and finance systems.
• Strong attention to detail and data-quality focused configuration/testing.
• Clear documentation skills and ability to work independently.

Responsibilities

• Maintain configuration, workflows, and reference data for contracting/subscription management.
• Ensure data accuracy across contract, subscription, pricing, billing, company and contact data.
• Manage integrations and data flows between Clientshape, Chargebee, HubSpot and finance systems.
• Administer subscription lifecycle activities: contracts, upgrades, downgrades, renewals and cancellations.
• Manage product catalogs, pricing structures, billing rules, and subscription plans.
• Investigate and resolve data, billing, integration, and system issues through RCA.
• Perform routine data validation, reconciliation, and housekeeping for reporting.
• Support Finance with billing cycles, month-end reconciliations and reporting.
• Administer user accounts, access controls, roles, and permissions.
• Provide first- and second-line support for quoting, contracting, subscription, and billing queries.
• Develop and maintain user guides, onboarding materials, and SOPs.
• Monitor system performance, integration health, and data integrity.
• Implement changes through testing, deployment and change management.
• Support audits and governance with proper records and audit trails.
• Ensure customer data is managed per information security and compliance requirements.
• Collaborate with Finance, Commercial, Customer Experience and external vendors.
• Identify opportunities to improve system performance and data quality.
• Support additional cross-functional initiatives as required.

Skills

Subscription management

CRM integrations

Data reconciliation

SQL basics

Documentation

Attention to detail

Tools

Chargebee

HubSpot

Job description

Klipboard is seeking a hands-on data and systems role to maintain day-to-day configuration and data integrity of contracting and subscription management. You will work across Clientshape, Chargebee and HubSpot, ensuring data flows from quote to invoice and that licensing remains accurate.

This role emphasizes operation, upkeep, troubleshooting, and supporting established business processes. You will partner with Finance, Commercial, and Customer Experience teams to deliver reliable data and