Plant IT Technician - On-Site Support & Networking

Ikwezi Mining (Pty) Ltd; Komatipoort; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Ikwezi Mining (Pty) Ltd is seeking an IT Support Technician to assist in the setup, configuration and ongoing maintenance of plant IT equipment, networks and related systems.

You will provide MS 365 support, manage user access, monitor LAN/WAN health, and collaborate with Head Office and remote IT teams to implement effective solutions. A relevant IT qualification and 3 years’ experience are required, with a valid driver’s license and willingness to standby.

Qualifications

• Relevant tertiary IT qualification.
• 3 years’ IT technical support experience.
• Experience as a field technician preferred.
• Medically fit.
• Willing to work additional hours and standby.
• Valid driver’s license and own vehicle.

Responsibilities

• Assist in setup and configuration of plant IT equipment.
• Perform routine maintenance and upgrades for IT systems.
• Provide MS 365 support including Office Suite issues.
• Manage user accounts and access in MS 365.
• Collaborate with Head Office and remote IT teams.
• Monitor and maintain LAN/WAN connectivity and network infrastructure.
• Troubleshoot DNS, DHCP and firewall configurations.
• Provide end-user training on IT tools.
• Manage local data backups.
• Manage local PABX solution.

Skills

Interpersonal skills

IT networks

System configuration

Problem solving

Communication

Innovation

Sustainability

Education

Relevant IT degree/cert

Tools

Microsoft 365

ERP system

Weighbridge

CCTV

Job description

Ikwezi Mining (Pty) Ltd is seeking an IT Support Technician to assist in the setup, configuration and ongoing maintenance of plant IT equipment, networks and related systems.

You will provide MS 365 support, manage user access, monitor LAN/WAN health, and collaborate with Head Office and remote IT teams to implement effective solutions. A relevant IT qualification and 3 years’ experience are required, with a valid driver’s license and willingness to standby.