Pharmacist Assistant QPB - The Junction Mall

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 280,000; Full time

Job summary

A leading pharmaceutical retailer in Cape Town is seeking a Pharmacist Assistant. The role involves providing pharmaceutical care services and ensuring customer satisfaction through accurate dispensing and administration. Candidates should possess a Further Education and Training Certificate in Pharmacist Assistance and have at least 1 year of relevant experience. Excellent customer service and attention to detail are essential for success in this role.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• SAPC and relevant legal knowledge required.
• Sound knowledge of chronic authorization processes.

Responsibilities

• Interact with customers in a professional manner.
• Administration of scripts and related procedures.
• Accurate handling of patient profiles.
• Interact with health care professionals as needed.
• Problem solving and follow up of queries.

Skills

Computer literacy (MS Office)

Customer service orientated

Accuracy and attention to detail

Bilingual (English required)

Adaptability

Positive attitude

Able to work under pressure

Working under pressure

Interpersonal skills

Teamwork

Education

Further Education and Training Certificate Pharmacist Assistance

Tools

MS Office

Job description

Pharmacist Assistant QPB - The Junction Mall

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Requirements

Knowledge:

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements)
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

We are an equal opportunities employer and encourage people with disabilities to apply. Only applicants who meet the minimum requirements will be contacted.