Pharmacist Assistant QPB - Clicks Carltonville Mall

Clicks Group Limited; Carletonville; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Clicks Group in Gauteng is seeking a Pharmacist Assistant Post Basic to provide pharmaceutical care within SOPs and administer scripts with patient satisfaction as a focus. You will handle scripts, perform central pharmacy duties, and collaborate with health care professionals to ensure accurate dispensing and patient support.

The role requires a Post Basic certificate, at least 1 year of experience, and strong knowledge of chronic authorization processes along with SAPC guidelines.

Qualifikationen

• Pharmacist Assistant with Post Basic certification required.
• Minimum 1 year in Pharmacist Assistant Post Basic role.
• Knowledge of SAPC regulations and chronic authorizations.

Aufgaben

• Interact with customers professionally and confidentially within SOPs.
• Administer scripts and related claiming/capturing procedures.
• Accurately handle customer profiles and prescriptions queries.
• Liaise with health care professionals as needed.
• Support chronic authorizations and cross-department liaison.
• Ad hoc duties as required by operations.

Kenntnisse

Customer service

Attention to detail

Bilingual (English)

Patient interaction

Initiative

Adaptability

Positive attitude

Working under pressure

Ethics & values

People skills

Ausbildung

Further Education and Training Certificate Pharmacist Assistance (Essential)

Jobbeschreibung

Listing reference: click_026160

Listing status: Online

Apply by: 31 August 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Gauteng

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge:

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.