Pharmacist Assistant QPB - Drakenstein Centre

Clicks Group Limited; Paarl; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading pharmacy chain in Paarl is seeking a qualified Pharmacist Assistant to provide pharmaceutical care services and assist customers with medication queries. The ideal candidate has a Further Education Certificate in Pharmacist Assistance and at least 1 year of relevant experience. Strong customer service skills and computer literacy are essential for this role. Join us to ensure patient satisfaction and operational excellence.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• SAPC and relevant legal knowledge required.
• Sound knowledge of chronic authorization process and procedures.
• Proficient in MS Office and data entry.
• Able to work under pressure and deliver patient service.

Responsibilities

• Interact with customers regarding medication and healthcare services.
• Accurate capturing of scripts.
• Manage patient profiles and handle prescription queries.
• Coordinate with health care professionals as needed.
• Support chronic authorizations and liaise with departments.

Skills

Customer service orientated

Computer literacy (MS Office)

Accuracy and attention to detail

Must be bilingual

Adaptability

Positive attitude

Ability to work under pressure

Positive attitude

Work under pressure

Ethics & values

People skills

Delivering results

Education

Further Education and Training Certificate Pharmacist Assistance

Tools

SAPC knowledge

MS Office

Job description

Listing reference: click_022040

Listing status: Online

Apply by: 15 October 2025

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives:

Responsibilities

• Interac t with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge:

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.

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