Pharmacist Assistant QPB - Clicks Westlake Lifestyle Centre

Clicks Group Limited; Cape Town; On-site; ZAR 167,400 - 245,520; Full time

Job summary

A retail pharmacy chain in Cape Town seeks a Pharmacist Assistant to provide pharmaceutical care and handle day-to-day dispensary administration. Responsibilities include interacting with customers, managing scripts, and liaising with health care professionals. Candidates should have a Further Education and Training Certificate in Pharmacist Assistance and at least one year of experience in a similar role.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Knowledge of SAPC and relevant legal knowledge required.
• Familiarity with chronic authorization processes and procedures.

Responsibilities

• Interact with customers professionally while maintaining confidentiality.
• Administer scripts and manage related procedures accurately.
• Liaise with health care professionals as necessary.

Skills

Computer literacy (MS Office)

Customer service orientated

Accuracy and attention to detail

Bilingualism (with English)

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Pharmacist Assistant QPB - Clicks Westlake Lifestyle Centre

Position Summary

The Pharmacist Assistant will provide pharmaceutical care services and perform day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). The focus will be on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Requirements

Knowledge:

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties

Experience and Education:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic
• Further Education and Training Certificate Pharmacist Assistance (Essential)

We are an equal opportunities employer and encourage people with disabilities to apply. Only applicants who meet the minimum requirements will be contacted.