Pharmacist Assistant QPB X2 - Clicks Winelands Square

Clicks Group Limited; Paarl; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

EE position: Yes

Job summary

Clicks Group Limited in Paarl is seeking a Pharmacist Assistant Post Basic to support daily dispensary administration and pharmaceutical care within SOPs. You will interact with customers with confidentiality, process scripts, and maintain patient profiles to ensure accurate, timely service.

The ideal candidate has a Further Education and Training Certificate in Pharmacist Assistance, at least one year of relevant experience, and solid knowledge of SAPC requirements.

Qualifications

• Pharmacist Assistant Post Basic certification is required.
• Minimum 1 year experience as Pharmacist Assistant Post Basic.
• Good English and bilingual communication essential.
• Knowledge of SAPC regulations and procedures.
• Customer service orientation and confidentiality.

Responsibilities

• Interact with customers professionally and confidentially within SOPs.
• Capture and process scripts and related claims accurately.
• Maintain accurate patient profiles and documentation.
• Collaborate with health-care professionals as needed.
• Address queries and ensure timely follow-up.

Skills

Customer service

Attention to detail

Bilingual English

Interpersonal skills

Adaptability

Work under pressure

Initiative

Team collaboration

Education

FET Pharmacist Assistant

Tools

Central Pharmacy Software

Job description

Listing reference: click_026220

Listing status: Online

Apply by: 31 August 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People

Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.