Pharmacist Assistant QPB - Norkem

Clicks Group Limited; South Africa; Vor Ort; ZAR 150.000 - 200.000; Vollzeit

Zusammenfassung

A leading pharmacy chain in South Africa is seeking a Pharmacist Assistant to deliver exceptional pharmaceutical care and handle general dispensing duties. The ideal candidate will have a strong focus on patient satisfaction and must possess relevant qualifications along with a customer service orientation. This is an excellent opportunity to work in a dynamic environment with a focus on healthcare services.

Qualifikationen

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Aufgaben

• Interact with customers in a professional manner and with strict confidentiality.
• Accurate capturing of scripts received at the Central Pharmacy centre.
• Handling of queries regarding prescriptions.

Kenntnisse

Computer literacy (MS Office)

Customer service oriented

Accuracy and attention to detail

Bilingual (English required)

Adaptability

Positive attitude

Ability to work under pressure

Ausbildung

Further Education and Training Certificate Pharmacist Assistance

Jobbeschreibung

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

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