Pharmacist Assistant QPB - Clicks Kakamas

Clicks Group Limited; Kakamas; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Clicks Group Limited is seeking a Pharmacist Assistant Post Basic to join our Central Pharmacy team. The role focuses on providing pharmaceutical care services and ensuring accurate dispensing with patient satisfaction.

You will handle script administration, data capture, and patient profile management while maintaining confidentiality and adhering to SOPs. Collaboration with healthcare professionals is essential.

Qualifications

• Pharmacist Assistant with post-basic qualification and relevant SOP experience.
• Demonstrates patient-focused pharmaceutical care and confidentiality.
• Proficient in script administration and data capture.

Responsabilités

• Interact with customers professionally and confidentially per SOPs.
• Administer scripts and handle claims capturing processes.
• Accurately manage patient profiles and records.
• Collaborate with healthcare professionals as needed.
• Resolve queries and perform follow-ups.

Connaissances

Customer service

Accuracy

Bilingual (English)

Adaptability

Positive attitude

Work under pressure

Initiative

Attention to detail

Formation

Pharmacist Assistant Certificate

Outils

SAPC knowledge

Description du poste

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.