Pharmacist Assistant QPB - Vangate

Clicks Group Limited; Cape Town; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Clicks Group Limited is seeking a Pharmacist Assistant in Cape Town to provide pharmaceutical care services within SOPs, manage script administration, and ensure patient satisfaction while maintaining confidentiality.

The role requires bilingual capabilities (English), strong accuracy, and the ability to adapt to various departmental duties in a fast-paced environment. We encourage applicants with Pharmacy-related qualifications and relevant experience to apply.

Qualifikationen

• Pharmacist Assistant role with SOP-compliant dispensing duties.
• Knowledge of SAPC and relevant legal processes.
• Strong customer service and confidentiality practices.

Aufgaben

• Interact with customers professionally and confidentially.
• Process scripts and captures related procedures.
• Maintain accurate and complete patient profiles.
• Collaborate with health care professionals as needed.
• Address queries and follow up on issues.

Kenntnisse

Customer service oriented

Accuracy

Bilingual (English)

Adaptability

Positive attitude

Work under pressure

Interpersonal skills

Patient interaction

Ausbildung

FETC Pharmacist Assistant (Essential)

Jobbeschreibung

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People

Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.