Pharmacist Assistant QPB

Clicks Group Limited; Pretoria; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Clicks Group in Pretoria is seeking a Pharmacist Assistant Post Basic to join our pharmacy operations. You will support dispensing duties and provide pharmaceutical care under SOPs, focusing on accurate script administration and patient satisfaction.

The role requires SAPC knowledge, acute attention to detail, and strong customer service. You will interact with customers and health care professionals, manage patient profiles, and assist with chronic authorizations.

Formación

• SAPC knowledge and compliance with legal requirements.
• Experience with chronic authorization processes.
• Customer service oriented.
• Ethical working practices.

Responsabilidades

• Interact with customers professionally with confidentiality within SOP and timelines.
• Administration of scripts and related claiming/capturing procedures.
• Accurate handling of patient profiles.
• Interact with health care professionals when needed.
• Problem solving and follow-up of queries.

Conocimientos

Customer service

Attention to detail

Bilingual (English)

Patient interaction

Initiative

Adaptability

Positive attitude

Pressure handling

Principles and Values

People skills

Delivering results

Educación

Pharmacist Assistant cert

Descripción del empleo

Listing reference: click_027886

Listing status: Online

Apply by: 13 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)