Pharmacist Assistant QPB - Clicks Sandhurst

Clicks Group Limited; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group seeks a Pharmacist Assistant Post Basic to support pharmaceutical care services and central pharmacy administration in Johannesburg. The role emphasizes accurate script processing, patient satisfaction, and adherence to SOPs within the scope of practice.

You will interact professionally with customers, capture scripts, manage patient profiles, assist with chronic authorizations, and coordinate with other departments.

Qualifications

• Pharmacist Assistant Post Basic registration required.
• Minimum 1 year in the Pharmacist Assistant role.
• Strong customer service and confidentiality adherence.

Responsibilities

• Interact with customers in a professional manner with confidentiality.
• Administration of scripts and related claiming/capturing procedures.
• Accurate handling of all patient profiles.
• Interact with health care professionals as needed.
• Problem solving and follow up of queries.
• Liaison with other departments as required.

Skills

Customer service

Attention to detail

Bilingual

Patient interaction

Initiative

Adaptability

Work under pressure

Principles and values

People skills

Delivering results

Education

Further Education and Training Certificate Pharmacist Assistance (Essential)

Job description

Listing reference: click_027317

Listing status: Online

Apply by: 15 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Johannesburg Metropolitan

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)