Pharmacist Assistant QPB - Clicks Wellington

Clicks Group Limited

Wellington

On-site

ZAR 180,000 - 240,000

Full time

3 days ago

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Job summary

Clicks Group Limited in the Western Cape is recruiting a Pharmacist Assistant Post Basic for a permanent position. You will assist with dispensing and script administration, ensuring patient satisfaction in line with SOPs.

Responsibilities include interacting with customers, accurate script capturing, patient profiles, handling chronic authorizations, and liaison with other departments while maintaining confidentiality and professional service standards.

Qualifications

SAPC and relevant legal knowledge.
Knowledge of chronic authorization processes and procedures.
Customer service orientated.
Ethical working practice and compliance.
Minimum 1 year in Pharmacist Assistant Post Basic role.

Responsibilities

Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
Administration of scripts and or any other claiming/capturing related procedure.
Accurate and complete handling of all profiles worked on.
Interact with health care professionals where needed.
Problem solving and follow up of queries.
Interact with customers via telephone or other means regarding medication and healthcare services.
Accurate capturing of scripts received at the Central Pharmacy centre.
Handling of queries regarding prescriptions.
Patient profile management.
Assist with Chronic authorizations.
Liaison with all other departments.
Ad hoc requirements as per operational requirements.

Skills

Customer service

Attention to detail

Bilingual English

Patient interaction

Initiative

Adaptability

Positive attitude

Work under pressure

Principles and values

People skills

Education

FETC Pharmacist Assistant

Job description

Listing reference: click_027695

Listing status: Online

Apply by: 28 October 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
Administration of scripts and or any other claiming/capturing related procedure
Accurate and complete handling of all profiles worked on
Interact with health care professionals where needed
Problem solving and follow up of queries

Duties

Interact with customers via telephone or other means regarding medication and Healthcare Services
Accurate capturing of scripts received at the Central Pharmacy centre
Handling of queries regarding prescriptions
Patient Profile management
Assist with Chronic authorizations
Liaison with all other departments
Ad hoc requirements as per operational requirements

Knowledge

SAPC and relevant legal knowledge
Sound knowledge of the chronic authorization process and procedures
Customer service orientated
Ethical working practice and compliance

Skills

Customer service orientated
Accuracy and attention to detail
Must be bilingual (with English being one of the requirements
Must be able to work with patients and be adaptable to assist with various departmental duties
Be able to use initiative in order to provide patient satisfaction
Adaptability
Positive attitude
Be able to work under pressure
Adhering to Principles and Values
Working with People

Delivering Results and Meeting Customer Expectations

Experience