Pharmaceutical Sales Representative - JHB South and West

Ultra Personnel; Midrand; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Ultra Personnel seeks a Sales Representative to promote pharmaceutical brands and enhance patient outcomes by engaging health care professionals in Gauteng. The role emphasizes compliant, content-driven engagement with doctors, specialists, and pharmacies, plus territory planning and performance reporting.

The ideal candidate has 3–5 years in pharma sales, strong presentation skills, and the ability to work across digital and in-person channels in a fast-changing environment.

Qualifications

• Bachelor degree required.
• 3–5 years in pharma/healthcare sales.
• Experience with doctors, specialists and pharmacies.
• Strong selling and presentation skills, virtual and in-person.

Responsibilities

• Engage with customers in-person and virtually to grow business and deliver solutions.
• Promote promotional science-based brand messages to support health care professionals.
• Identify customer content preferences to tailor the HCP experience.
• Onboard customers to new operating models and platforms (e.g., Digital Engagement Portal).
• Develop and execute territory plans aligned with business objectives.
• Prepare reports as advised by management and share market insights.

Skills

Sales presentation

Virtual engagement

Customer acumen

Team collaboration

Adaptability

Education

Bachelor degree

Tools

Microsoft Excel

PowerPoint

Word

Outlook

Job description

The Sales Representative’s mission is to provide sales and promotional content and enhance the customer experience to ultimately improve the health outcomes of patients.
The role is responsible for maximizing brand growth through promotional activities tailored to the needs of HCPs within the allocated territory. Experience with Dr's, Specialists and Pharmacies is essential

Customer Engagement:

• Engage with customers in-person and virtually to compliantly grow the business and drive product demand, by proactively providing solutions to achieve business objectives and needs
• Engage on promotional science-based brand messages and other ranges of content (e.g., disease state) to support the HCP in improving patient outcomes and experience
• Knowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
• Acts as key Point of Contact for seamless (compliant), reactive only, connection to Subject Matter Expert (SMEs) and resources
• Responsible for onboarding customers to new operating model and platforms (e.g., Digital Engagement Portal)
• Orchestrate ideal customer experience through relevant content selection, based on knowledge of customer preferences
• Implement strategies that drive HCP digital engagement adoption
• Organization alignment- Is aligned with the culture, values and mission; operates in a manner aligned with organizational culture, values and mission.

Territory Planning and Management:

• Develop and execute territory business plan in line with business objectives
• Track activities of the agreed plan and proactively report any potential barrier to achieve planned activities
• Recommend creative and innovative ideas/solutions to increase market share within the territory
• Producing reports according to Health Representative Manager recommendations and market needs.
• Organize and implement value-added programs across the territory
• Ensure timely and relevant customer insights and market intelligence is captured and shared via relevant systems

Reporting/Administration

• Adherence to all compliance policies and guidelines
• Timeous recording of customer interactions within PforceRx
• Maintain an up-to-date and accurate customer list
• Timely and accurate submission of expenses and remain within the allocated budget

Self - Development:

• Proactively implement and update personal development plan
• Own and drive your development plan
• Proactively receive and act on feedback from peers, trainers, and managers

QUALIFICATIONS/EXPERIENCE/COMPETENCIES

• Relevant Bachelor degree
• A minimum of 3-5 years' experience in the pharmaceutical/healthcare industry
• Experience with Dr's, Specialists and Pharmacies is essential
• Effective selling and presentation skills through virtual and face to face interaction
• Digital and non-digital learning agility
• Good business knowledge and customer acumen
• Demonstrated ability to work within a team/as a team player
• Exhibit a high degree of flexibility in adapting to a rapidly changing environment
• Strong organizational and prioritization skills
• Sound understanding of compliance and integrity principles
• Basic Computer literacy e.g., Microsoft Excel / PowerPoint/Word /Outlook