Personal assistant

PwC South Africa; Durban; On-site; Confidential; Full time

Job summary

PwC South Africa in Durban is seeking a proactive Personal Assistant to provide administrative support to two partners in the KwaZulu-Natal space, manage diaries, screen calls, and coordinate meetings, while handling confidential information.

The role requires a postgraduate diploma or higher and at least 5 years in a PA or consulting environment. You will liaise with stakeholders, arrange local and international travel, prepare reports and agendas, and ensure smooth office operations.

Qualifications

• Post-graduate diploma or higher is required.
• 5+ years in a personal assistant role or consulting environment.

Responsibilities

• Screen incoming calls and take messages.
• Proactive diary management on PwC systems.
• Typing, editing, formatting and collating presentations and general correspondence.
• Handle confidential and sensitive documents/information.
• Coordinate local and international travel arrangements and visas.
• Liaise with internal and external clients in a professional manner.
• Assist managers with ad hoc tasks and general office administration.
• Take minutes of meetings and manage visitor logistics.

Skills

Microsoft 365

Attention to detail

Exceptional communication skills

Interpersonal skills

Facilitation & presentation

Negotiation skills

PwC systems knowledge

Education

Post-graduate diploma or higher

Tools

PwC systems

Job description

Management Level Administrative Job Description & Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation.

This includes managing schedules, coordinating meetings, and handling confidential information. Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset, take ownership of your development, and share and adopt best practices to continuously upskill yourself and others.
• Conduct yourself in a professional manner and take responsibility for your work and commitments.
• Actively listen, check your understanding, interpret and respond appropriately.
• Tailor your communication style and method based on your audience.
• Organise and prioritise information and tasks to achieve efficient and effective outcomes.
• Suggest new ideas or solutions when problems and/or opportunities arise.
• Adapt to meet the changing needs, processes and assignments of your teams and/or clients.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Role Summary:

The Personal Assistant will provide administrative support to two partners in the KZN space.

Qualifications / Certifications required:

Post-graduate diploma or higher

Experience required:

5+ years in a personal assistant role or consulting environment

Responsibilities of role:

• Personal assistant responsibilities: Screening of incoming telephone calls as well as the taking and following up on messages.
• Proactive diary management on PwC’s systems.
• Typing, editing, formatting and collating, presentations and general correspondence.
• Handling confidential and sensitive documentation / information.
• Arranging both local and international travel arrangements, including: airport shuttle, research accommodation options, research entertainment options in foreign country and advise, maintaining back up documentation, foreign exchange processing, related travel expense and advances submittance and processing, ensuring staff have appropriate and up to date travel documents, requesting and collating documents and information for visa application, visa processing, follow up on travel bookings, visa and visa related documents, consult with security experts on safety of destination, registering travellers with SA Embassy, detailed directions to meeting venues.
• Arrange gifts for clients, staff and others as requested.
• Co-ordinating meetings.
• Supporting managers with staff bookings and changes thereto.
• Completion of timesheets and expenses of partners and ADs as needed.
• Liaison with both internal and external clients in a professional manner at all times and build good relationships particularly with client or other PwC office staff to facilitate invitation letters for visa, and other travel arrangements.
• Assisting Managers with ad hoc tasks from time to time.
• General secretarial and office administration functions to ensure smooth running of office.
• Dealing with various internal and external queries.
• General support that may or may not be directly related to work.
• Supporting with finance and administrative tasks such as opening job codes, billing, collections, etc.
• Handling billing: chasing up managers to bill on time, keeping track of payments as well as verification of the information on the system.
• Taking minutes of meetings.
• Managing visitors.
• Assisting with preparing of meeting agendas.

Skill sets required:

• Knowledge of various PwC systems
• Microsoft 365
• Attention to detail
• Exceptional communication skills
• Good interpersonal skills
• Ability to facilitate and present
• Negotiation skills (i.e. staff planning and coordinating various activities)

Role related attributes:

• Ability to work with various stakeholders
• Ability to work both as part of a team, and independently
• Ability to coordinate the work activities of others
• To be flexible to changes and change direction when needed (ie resilience during change)
• Manage confidential information in a professional manner.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

September 21, 2026

Employer Brand

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.