Personal assistant

PwC Careers Africa; Durban; On-site; ZAR 250,000 - 350,000; Full time

Job summary

PwC Careers Africa in Durban seeks a dedicated Personal Assistant to support two partners with high-level administrative tasks. You will manage schedules, coordinate local and international travel, and handle confidential information with discretion.

The role requires 5+ years in PA or consulting, a post-graduate qualification, and strong communication and organisational skills to ensure smooth operations and effective client relations.

Qualifications

• Post-graduate diploma or higher.
• 5+ years in a personal assistant role or consulting environment.
• Screen incoming telephone calls and take/follow up on messages.
• Proactive diary management on PwC's systems.
• Typing, editing, formatting and collating presentations and general correspondence.
• Handling confidential and sensitive documentation/information.

Responsibilities

• Screening of incoming telephone calls as well as the taking and following up on messages.
• Proactive diary management on PwC's systems.
• Typing, editing, formatting and collating, presentations and general correspondence.
• Handling confidential and sensitive documentation / information.
• Arranging both local and international travel arrangements, including visa-related tasks and travel documentation.
• Co-ordinating meetings and supporting managers with staff bookings and changes thereto.
• Completion of timesheets and expenses of partners and ADs as needed.
• Liaison with internal and external clients to facilitate invitations and travel arrangements.
• Liaison with internal and external clients to facilitate travel and visa arrangements.
• Assisting with ad hoc tasks and general secretarial duties.

Skills

Microsoft 365

Attention to detail

Exceptional communication skills

Good interpersonal skills

Facilitation and presentation

Negotiation skills

Negotiation skills

Education

Post-graduate diploma or higher

Tools

PwC systems

Microsoft 365

Job description

Management Level

Administrative

Job Description & Summary

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset, take ownership of your development, and share and adopt best practices to continuously upskill yourself and others.
• Conduct yourself in a professional manner and take responsibility for your work and commitments.
• Actively listen, check your understanding, interpret and respond appropriately.
• Tailor your communication style and method based on your audience.
• Organise and prioritise information and tasks to achieve efficient and effective outcomes.
• Suggest new ideas or solutions when problems and/or opportunities arise.
• Adapt to meet the changing needs, processes and assignments of your teams and/or clients.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Role Summary

The Personal Assistant will provide administrative support to two partners in the KZN space.

Qualifications / Certifications required

• Post-graduate diploma or higher

Experience required

• 5+ years in a personal assistant role or consulting environment

Responsibilities of role

• Screening of incoming telephone calls as well as the taking and following up on messages.
• Proactive diary management on PwC's systems.
• Typing, editing, formatting and collating, presentations and general correspondence.
• Handling confidential and sensitive documentation / information.
• Arranging both local and international travel arrangements, including: airport shuttle, research accommodation options, research entertainment options in foreign country and advise, maintaining back up documentation, foreign exchange processing, related travel expense and advances submittance and processing, ensuring staff have appropriate and up to date travel documents, requesting and collating documents and information for visa application, visa processing, follow up on travel bookings, visa and visa related documents, consult with security experts on safety of destination, registering travellers with SA Embassy, detailed directions to meeting venues.
• Arrange gifts for clients, staff and others as requested.
• Co-ordinating meetings.
• Supporting managers with staff bookings and changes thereto.
• Completion of timesheets and expenses of partners and ADs as needed.
• Liaison with both internal and external clients in a professional manner at all times and build good relationships particularly with client or other PwC office staff to facilitate invitation letters for visa, and other travel arrangements.
• Assisting Managers with ad hoc tasks from time to time.
• General secretarial and office administration functions to ensure smooth running of office.
• Dealing with various internal and external queries.
• General support that may or may not be directly related to work.
• Supporting with finance and administrative tasks such as opening job codes, billing, collections, etc.
• Handling billing: chasing up managers to bill on time, keeping track of payments as well as verification of the information on the system.
• Taking minutes of meetings.
• Managing visitors.
• Assisting with preparing of meeting agendas.

Skill sets required

• Knowledge of various PwC systems
• Microsoft 365
• Attention to detail
• Exceptional communication skills
• Good interpersonal skills
• Ability to facilitate and present
• Negotiation skills (i.e. staff planning and coordinating various activities)

Role related attributes

• Ability to work with various stakeholders;
• Ability to work both as part of a team, and independently;
• Ability to coordinate the work activities of others
• To be flexible to changes and change direction when needed (ie resilience during change)
• Manage confidential information in a professional manner.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

September 21, 2026