Permanent Sales Assistant - Cape Union Mart - Paarl

Cape Union Mart Group; Paarl; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cape Union Mart Group in Paarl is seeking a retail associate to deliver excellent customer service and drive sales. The role involves handling transactions, maintaining stock accuracy, and upholding store standards in a fast-paced fashion/outdoor retail environment.

The ideal candidate has Matric or equivalent and up to 6 months of retail experience, with the ability to work retail hours and maintain a helpful, professional attitude at all times.

Qualifications

• Matric or Equivalent.
• Up to 6 months retail experience.
• Clear credit and criminal record.
• Willing and able to work retail hours.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold visual merchandising standards to optimise sales.
• Create an inspiring environment and provide friendly, helpful service.
• Transact all purchases and accept various payment methods.
• Ensure all stock/items are scanned and paid for.
• Establish professional relationships and provide courteous assistance.
• Report customer compliments and complaints to management.
• Attend to customer stock queries and ensure they are resolved.

Education

Matric or Equivalent

Job description

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.


• Adhere to stock loss controls in store.


• Ensure individual targets are met consistently.


• Ability to maximise and drive sales by identifying opportunities to increase turnover.


• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.


• Create an inspiring environment. Have fun.


• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.


• Ensure all out going stock/ items/ scripts are scanned and paid for.


• Process all loyalty cards including those of accelerated partners.


• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.


• Report customer compliments and complaints to management.


• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:

• Honesty in dealing with cash and finances.


• Building & maintaining relationships


• Innovation & change management


• Thinking adaptability


• Taking ownership


• Problem solving


• Trustworthy and honest


• Time management


• Exceptional customer service

Minimum Requirement.

Essential:

• Matric or Equivalent


• Up to 6 months retail experience

Special conditions of employment:

• ClearCredit andCriminal record


• Willing and able to work retail hours.


• South African citizen

Advantageous:

• 1 year work experience within retail.


• Microsoft – Computer Proficiency


• Ability to communicate effectively.


• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.