Sales Assistant Visual Merchandiser - Poetry- Paarl

Cape Union Mart Group; Paarl; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Cape Union Mart Group in Paarl seeks a customer-oriented retail associate to enhance sales and provide friendly service. You will handle purchases, maintain displays, and support stock control while engaging customers with current fashion, outdoor lifestyle products, and seasonal campaigns.

The role requires matric or equivalent and at least 12 months of in-store retail experience, with strong communication and time-management skills to thrive in a fast-paced environment.

Qualifications

• Matric or equivalent is required.
• 12 months of retail experience is essential.
• Microsoft Office proficiency is advantageous.

Responsibilities

• Exceed customer expectations by using selling techniques.
• Meet individual targets consistently and drive sales.
• Establish professional relationships and provide courteous assistance.
• Process purchases and handle payments accurately.
• Maintain stock accuracy, merchandising, and signage.
• Support store openings and adapt to seasonal campaigns.

Skills

Customer service

Communication

Independence

Time management

Relationship building

Detail oriented

Creative thinking

Trustworthy

Solution oriented

Education

Matric or equivalent

Tools

Microsoft Office

Job description

Key Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Ensure individual targets are met consistently.
• Ability to maximize and drive sales by identifying opportunities to increase turnover.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Adhere to stock loss controls in store.
• Attend to all customer stock queries and ensure that they dealt with and resolved.
• Maintain housekeeping
• Office Visual Merchandising communication to optimize sales.
• Implement window campaigns align with the company's brand standards and marketing objectives.
• Implement seasonal and promotional displays timeously.
• Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained.
• Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained.

Behavioural Requirements

• A passion for retail and a commitment to delivering exceptional customer experiences
• Well-spoken with effective communication skills.
• Ability to work independently and use initiative.
• Resilient and tenacious in a fast-paced and ever-changing environment.
• Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure.
• Ability to build and maintain relationships with all levels of the organization.
• Methodical, detail-orientated, and accurate.
• Strong creative thinker with the ability to translate ideas into functioning displays.
• Trustworthy and honest.
• Time management.
• Solution driven.

Minimum Requirement

Essential:

• Matric or Equivalent.
• 12 months retail experience.

Advantageous:

• 1-year visual merchandising in-store experience.

• Microsoft Computer Proficiency.
• Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for).

Special conditions of employment:

• ClearCredit andCriminal record.
• Willing and able to work retail hours.
• Willing and able to assist with new store openings in the area.
• South African citizen