Permanent Sales Assistant - Poetry - Paarl

Cape Union Mart Group; Paarl; On-site; ZAR 60,000 - 90,000; Full time

Job summary

Cape Union Mart Group in Paarl is hiring a Retail Sales Associate to deliver outstanding customer service, drive sales and maintain store standards. You will assist customers, process payments, manage loyalty programs and keep shelves clean, well-stocked and visually appealing.

You will work within a team to meet daily targets and create a welcoming shopping environment. The role requires basicMatric or equivalent and up to 6 months of retail experience, with a clear credit and criminal record

Qualifications

• Matric or equivalent is essential.
• Up to 6 months retail experience preferred.
• Clear credit and criminal record is required.
• Willing and able to work retail hours.

Responsibilities

• Exceed customer expectations by applying selling techniques.
• Adhere to stock loss controls and maintain stockroom order.
• Meet individual targets consistently and maximise sales.
• Provide friendly, helpful, courteous assistance to customers.
• Process payments and loyalty cards accurately.
• Maintain visual merchandising standards and store housekeeping.

Skills

Exceptional customer service

Time management

Problem solving

Relationship building

Adaptability

Taking ownership

Education

Matric or Equivalent

Tools

Microsoft – Computer Proficiency

Job description

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement.

Essential:

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment:

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous:

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.