Performance Management Lead

OneDome; Cape Town; On-site; ZAR 900,000 - 1,400,000; Full time

Job summary

OneDome is seeking a Performance Management Lead to own the design, delivery and continuous improvement of our performance management model across the group. You will coach managers, support performance conversations, and ensure timely reporting of performance data to leaders.

The role emphasizes partnering with leaders to drive high performance, embedding a strong performance culture, and delivering end-to-end outcomes in a fast-paced environment.

Qualifications

• Minimum 5 years experience in a HR performance management related role.
• Proven experience owning and delivering performance management processes.
• Strong coaching and stakeholder management skills.
• Comfortable working in a fast-paced environment with an ability to work independently, take ownership and deliver outcomes end-to-end.

Responsibilities

• Own and drive the performance management model across the group.
• Lead performance cycles including goal setting, check-ins, reviews and feedback.
• Continuously review and improve performance processes based on feedback and data.
• Support managers with effective performance conversations, goal setting and development planning.
• Coach managers on performance management best practices.
• Provide hands-on support with performance management issues including underperformance, improvement plans and documentation.
• Gather, analyse and report on performance data monthly.
• Track KPIs and identify risks and opportunities.
• Provide clear insights and recommendations to HR and leadership based on performance data.

Skills

HR performance management

Ownership of processes

Coaching

Stakeholder management

Independence

Job description

Job title: Performance Management Lead

Who are we?

OneDome is a fast-growing proptech and fintech group revolutionising the homebuying experience in the UK. We offer an end‑to‑end digital journey for property transactions, integrating mortgage, legal, and protection services into one seamless platform.

With multiple acquisitions in the past year, rapid revenue growth, and recognition as one of Deloitte’s UK Fastest‑Growing Technology Businesses, we are on a mission to build the leading housing ecosystem in the UK.

Role Overview

We are seeking a Performance Management Lead to join our HR team and own the design, delivery and continuous improvement of our performance management model across the group. This role is ideal for someone who is comfortable working in a fast‑paced environment, takes full ownership of their work and enjoys partnering closely with leaders to drive high performance.

You will work directly with managers to embed a strong performance culture, providing coaching and guidance, supporting performance management issues and ensuring accurate and timely performance data reporting.

Key Responsibilities

Performance Management Framework

• Own and drive the model across the group ensuring it remains practical, scalable and aligns with business goals.
• Lead performance cycles including goal setting, check‑ins, reviews and feedback performance.
• Continuously review and improve performance processes based on feedback and data.

Manager & Employee Support

• Work closely with managers to support effective performance conversations, goal setting and development planning.
• Coach managers on performance management best practices.
• Provide hands‑on support with performance management issues including underperformance, improvement plans and documentation.

Coaching and Capability Building

• Act as a trusted advisor to managers and leaders on performance and capability topics.
• Deliver coaching and guidance to help leaders build high‑performing teams.
• Support employees in understanding performance expectations and development pathways.

Data, Insights and Reporting

• Gather, analyse and report on performance data on a monthly basis.
• Track KPIs and identify risks and opportunities.
• Provide clear insights and recommendations to HR and leadership based on performance data.

Skills Required

• Minimum 5 years experience in a HR performance management related role.
• Proven experience owning and delivering performance management processes.
• Strong coaching and stakeholder management skills.
• Comfortable working in a fast‑paced environment with an ability to work independently, take ownership and deliver outcomes end‑to‑end.