People Support Generalist

Wenz; Bellville; On-site; ZAR 290,160 - 390,600; Full time

Job summary

A leading retail company in Bellville, Western Cape, is seeking a People Support Generalist to manage employee data and support HR processes. The ideal candidate has a National Diploma or Bachelor's degree in Human Resources Management, along with 2-3 years of HR experience. Responsibilities include coordinating onboarding, managing documentation, and assisting with recruitment administration. This full-time role thrives in a structured environment where detail and privacy are paramount.

Qualifications

• 2-3 years of HR generalist or HR administration experience.
• Strong working knowledge of HR systems (HRIS / ESS / ERS).
• Experience supporting the full employee lifecycle.
• Familiarity with HR compliance, performance, or learning coordination.
• Experience in Retail, Customer service and Warehouse environments.

Responsibilities

• Maintain accurate and compliant employee data and documentation.
• Coordinate onboarding, movements, and offboarding processes.
• Support HR processes related to performance, benefits, and recognition.
• Provide recruitment and training administration support.

Skills

Organisational skills

Attention to detail

Empathy

Process discipline

Tech comfort

Education

National Diploma or Bachelor's degree in Human Resources Management

Tools

HRIS / ESS / ERS systems

Job description

People Support Generalist

Wenz

Base Pay Range

ZAR26,000.00 - ZAR35,000.00

Key Responsibility Areas

• Maintain accurate and compliant employee data and documentation.
• Coordinate onboarding, movements, and offboarding processes.
• Support HR processes related to performance, benefits, and recognition.
• Assist with engagement initiatives, surveys, and communication campaigns.
• Provide recruitment and training administration support.
• Ensure compliance with POPIA, labour regulations, and internal policies.
• Support HR systems (ERS/ESS) and continuous improvement initiatives.

About You

• You have a National Diploma or Bachelor's degree in Human Resources Management or related field.
• You're organised, accurate, and thrive on efficiency.
• You bring warmth and professionalism to every interaction.
• You balance people empathy with process discipline.
• You take ownership and follow through until the job is done right.
• You're tech-comfortable and enjoy working with HR systems and data.

Experience

• 2-3 years of HR generalist or HR administration experience.
• Strong working knowledge of HR systems (HRIS / ESS / ERS).
• Experience supporting the full employee lifecycle.
• Familiarity with HR compliance, performance, or learning coordination.
• Experience in Retail, Customer service and Warehouse environments.
• Strong ER experience.

Knowledge

• HR processes and policies within the South African context.
• HR documentation and data accuracy standards.
• HRIS / ERP systems for employee information management.
• Labour law fundamentals and confidentiality protocols.

The Hats You May Wear

• Lifecycle Champion: Manage onboarding, changes, and exits with care and precision.
• Process Custodian: Keep employee data and HR documentation 100% accurate and compliant.
• People Partner: Be a friendly, trusted contact for Crew Members and leaders.
• Engagement Connector: Support events, surveys, and recognition programs.
• Tech Navigator: Maintain and improve HR system workflows.
• Service Ambassador: Uphold the companies values of care, excellence, and accountability in every interaction.

Other Details / Experience / Requirements That Make Our Eyes Light Up, You Ask?

• A passion for helping people and getting the details right.
• A love for structure, systems, and process excellence.
• A strong sense of integrity and confidentiality.
• The ability to stay calm, adaptable, and solution-oriented under pressure.
• A genuine belief that HR's purpose is to help people - and the business - flourish.

Only CV's that meet all requirements will be considered. If you have not heard back within 14 working days of the closing date, please consider your application unsuccessful.

Location: Bellville, Western Cape, South Africa

Seniority level: Associate

Employment type: Full-time

Job function: Administrative, Human Resources, and Training