People Consultant (Onboarding & Administration)

Huntswood; Durban; On-site; ZAR 190,000 - 270,000; Full time

Job summary

Huntswood is seeking a People Services Administrator to support SA/UK teams with HR administrative tasks across the employee lifecycle, focusing on accurate data management, timely HR transactions, and a positive employee experience.

The role covers onboarding across regions, data integrity in HRIS platforms, leave administration, audits, and process improvement, while supporting HRBPs and handling service requests. You will contribute to compliant, efficient HR services.

Qualifications

• Matric/NQF 4 required
• HR/People-related degree preferred
• 1 year BPO experience required
• 3 years in HR administration/administration role
• Proficient in MS Office
• Experience with HRIS platforms advantageous
• Excellent communication skills
• Clear disciplinary record

Responsibilities

• Prepare and issue compliant employment contracts and onboarding documentation across multiple regions.
• Coordinate cross-functional onboarding activities (facilities, payroll, IT) to support end-to-end employee journey.
• Manage and maintain accurate employee data across core HR systems (Payspace, Dayforce, YouManage).
• Execute lifecycle transactions (promotions, transfers, secondments) per SLAs and regulations.
• Administer leave-related records and respond to queries.
• Provide admin support to HRBPs and triage HR tickets.
• Maintain audit-ready records and assist with internal/external audits.
• Identify and recommend process improvements for standardisation and automation.

Skills

Attention to detail

Organisational skills

Communication skills

Confidentiality

Problem-solving

Time management

MS Office proficiency

HRIS experience

Data accuracy

Education

Matric/NQF 4

HR/People-related tertiary qualification

Tools

Dayforce

Payspace

YouManage

Paradox

SimplifyHR

MS Office Suite

Excel

PowerPoint

Word

Job description

About the Role

• To support SA/UK teams to provide efficient, high-quality administrative support across the employee lifecycle by ensuring accurate data management, timely processing of HR transactions, and a positive employee experience.
• The People Services Administrator plays a key role in delivering consistent, compliant, and service-oriented HR support that enables operational excellence across regions.

Responsibilities

Onboarding Enablement & Coordination

• Prepare and issue compliant employment contracts and onboarding documentation across multiple regions (e.g., South Africa, UK, and future expansions).
• Coordinate cross-functional onboarding activities (e.g., facilities, payroll, IT) to support a smooth end-to-end employee journey.

People Data Integrity & Lifecycle Management

• Manage and maintain accurate employee data across all core HR systems (e.g., Payspace, Dayforce, YouManage), ensuring end-to-end data
• integrity.
• Execute employee lifecycle transactions (e.g., promotions, transfers, secondments) in alignment with defined SLAs, local market regulations, and audit requirements.
• Perform critical inputs and audits on employee records, including personal details, job information, remuneration, and client allocations.

Leave Administration & Workforce Transactions

• Administer leave-related and employee absence records via approved platforms.
• Ensure alignment with market-specific policies and legislative standards.
• Support and handle queries and escalations.

Service Excellence and Employee Support

• Act as administrative support to HRBPs.
• Triage and resolve HR-related tickets from employees and managers.
• Issue standard HR documentation (e.g., confirmation of employment, certificates of service).

Compliance, Audit & Record Management

• Maintain audit-ready records in line with statutory requirements.
• Prepare and submit documentation for internal and external audits across regions.
• Ensure HR documentation is updated, stored, and version-controlled across platforms.
• Generate and maintain basic reports to support People Operations and Operations alike.

Process Improvement & Operational Effectiveness

• Identify and recommend improvements for process standardisation and automation.
• Support the development of SOPs to ensure scalable and consistent HR service delivery as the function grows geographically.

Minimum Requirements

• A minimum of Matric/NQF 4 qualification
• HR/People-related tertiary qualification is preferred
• At least 1year BPO experience (familiarity with BPO workflows, KPIs, to ensure service excellence)
• At least 3 years in an admin focused role (in an HR administration)
• Proficiency in MS Office Suite
• Experience working on HRIS platforms is highly advantageous
• Excellent communication (verbal and written)
• Clear Disciplinary Record

Required Skills

• Strong attention to detail and data accuracy
• Excellent organisational and time management skills
• Knowledge of HR systems (e.g., Dayforce, Payspace, YouManage, Paradox, SimplifyHR)
• Ability to work under pressure and meet tight deadlines
• Strong communication and interpersonal skills
• Problem-solving and service-oriented mindset
• Confidentiality and professionalism in handling sensitive information
• Strong skills in Excel, PowerPoint and Word

Core Behavior

Huntswood’s employees are described as dependable, driven and collaborative.

The job holder should align to our 6 Fundamental Values:

• Bring Your “A” Game
• Strive For Greater
• Enable and empower all employees
• Do the right thing
• Own it
• Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

NB: All appointments are subject to the positive outcome of pre-employment verification checks.