People Development Coach

Red Ember Recruitment; Wes-Kaap; Sur place; ZAR 360 000 - 480 000; Plein temps

Résumé du poste

Red Ember Recruitment is seeking a passionate People Development Coach for a client in Plattekloof to drive learning and development across several stores. You will coordinate training, deliver programmes, conduct compliance audits and manage training records.

The role emphasises succession planning, talent development and legislative training compliance, with emphasis on accuracy, coordination and travel between stores as required.

Qualifications

• Tertiary qualification is required; HR or business administration related fields preferred.
• Minimum 2 years' experience in a national training role within a consumer/retail environment.
• Experience in QSR, Retail, Catering or Restaurant environments advantageous.
• HR or training administration experience is preferred.
• Valid driver’s license and own reliable vehicle; willingness to travel between stores.
• Excellent facilitation, presentation and stakeholder management skills.

Responsabilités

• Coordinate learning and development across approximately 5–6 stores within the region.
• Deliver induction, on-boarding and in-store/classroom training; track completion.
• Ensure compliance, audits and reporting; maintain training records and systems.
• Drive succession planning, IDPs and talent pipelines; quarterly reviews with Area Coaches.
• Support new store openings and operational readiness; monitor training effectiveness.

Description du poste

Red Ember Recruitment is seeking a passionate and energetic People Development Coach (PDC) on behalf of our client based in Plattekloof.

This role is responsible for driving learning and development across approximately 5–6 stores within an assigned region. The successful candidate will coordinate training initiatives, facilitate learning programmes, conduct compliance audits, and ensure employees receive the training required to perform at the highest standard. The position also plays a key role in succession planning, talent development, and legislative training compliance.

Training & Development

• Facilitate induction and on boarding programmes.
• Deliver in-store and classroom-based training.
• Ensure Team Member Basics (TMB) training is completed within required time frames.
• Identify skills gaps and develop targeted training plans.
• Facilitate Train-the-Trainer programmes.
• Monitor and evaluate training effectiveness.
• Track training completion and ensure 100% compliance.

Training Administration

• Maintain accurate training records.
• Manage Learning Zone, GEM and The Vault training systems.
• Produce monthly training reports.
• Prepare annual Workplace Skills Plan (WSP).
• Compile and submit the Annual Training Report (ATR).
• Ensure SETA and Skills Development Levy compliance.
• Archive training documentation in accordance with company policy.

Store Coaching & Compliance

• Conduct monthly training audits.
• Perform pre-audit ROCC coaching visits.
• Observe employees during service and provide coaching.
• Support new store openings and operational readiness.
• Follow up on audit findings and corrective actions.

Succession Planning

• Identify high-potential employees.
• Develop Individual Development Plans (IDPs).
• Build and manage talent pipelines.
• Conduct quarterly talent reviews with Area Coaches.
• Monitor bench strength across all management levels.

Requirements

• Relevant tertiary qualification.
• Bachelor's Degree in Human Resources, Business Administration or related field is advantageous.
• Minimum 2 years' experience within a National Training role.
• Experience within QSR, Retail, Catering or Restaurant environments.
• Previous HR or training administration experience.
• Valid driver's licence.
• Own reliable vehicle (non-negotiable).
• Willingness to travel between stores.
• Passion for learning and employee development.
• Excellent facilitation and presentation skills.
• Strong communication and relationship-building ability.
• Highly organised with excellent attention to detail.
• Computer literate (MS Office).
• Able to work independently.
• Results-driven with a continuous improvement mindset.
• Strong stakeholder management skills.
• Excellent planning and administration abilities.