Patient Services Coordinator — Flexible Hours

Stethoscope SA; Stellenbosch; On-site; ZAR 167,400 - 223,200; Full time

Job summary

Stethoscope SA in Stellenbosch is looking for a proactive Medical Receptionist to serve as the first point of contact for patients and healthcare professionals. This role emphasizes exceptional customer service while efficiently managing appointments and supporting front desk operations.

The ideal candidate has a Grade 12 qualification, a diploma in administration, and 2-4 years of relevant experience in the healthcare sector. Proficiency in Microsoft Office and strong communication skills in English and Afrikaans are essential.

Qualifications

• Minimum of 2–4 years hospital/healthcare industry experience.
• Proven track record in quality and customer service.
• Basic knowledge of ICD and CPT coding.

Responsibilities

• Greet and assist patients, answering inquiries with professionalism.
• Coordinate and schedule patient appointments efficiently.
• Maintain patient records while ensuring confidentiality.
• Assist with patient billing and payments.

Skills

Customer service

Administration

Problem Solving

Attention to detail

Communication skills (English and Afrikaans)

Education

Grade 12 or equivalent qualification

National Diploma or relevant NQF 6 qualification

Tools

Microsoft Office

GoodX

Job description

Stethoscope SA in Stellenbosch is looking for a proactive Medical Receptionist to serve as the first point of contact for patients and healthcare professionals. This role emphasizes exceptional customer service while efficiently managing appointments and supporting front desk operations.

The ideal candidate has a Grade 12 qualification, a diploma in administration, and 2-4 years of relevant experience in the healthcare sector. Proficiency in Microsoft Office and strong communication skills in English and Afrikaans are essential.