Patient-Liable Debtors Specialist

Medical Resources Group (Pty) Ltd; Durban; Sur place; ZAR 180 000 - 280 000; Plein temps

Résumé du poste

Medical Resources Group (Pty) Ltd in Durban invites an experienced Patient Liable Debtors Clerk to join our client's team. You will manage patient-liable debtor books, chase overdue accounts and negotiate payment arrangements with empathy and professionalism.

The ideal candidate has at least 3 years' experience in medical debtors, patient-liable collections, and credit control, with strong MS Office skills and a precise approach to record-keeping and reporting.

Qualifications

• Matric / Grade 12 certificate required.
• Minimum 3 years' experience in medical debtors collections, patient-liable collections, and credit control.
• Strong understanding of medical aid processes and healthcare billing principles.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Excellent verbal and written communication; strong negotiation and conflict-resolution skills.

Responsabilités

• Manage and maintain allocated patient-liable debtor books.
• Review age analyses and identify overdue accounts.
• Follow up on accounts via telephone, email, SMS and other channels.
• Negotiate payment arrangements and monitor adherence to plans.
• Prepare debtor records, reports and reconciliations; support month-end tasks.

Connaissances

Communication

Negotiation

Organisation

Time management

Independence

Formation

Matric / Grade 12

Outils

Microsoft Excel

Microsoft Word

Microsoft Outlook

Description du poste

Medical Resources Group (Pty) Ltd in Durban invites an experienced Patient Liable Debtors Clerk to join our client's team. You will manage patient-liable debtor books, chase overdue accounts and negotiate payment arrangements with empathy and professionalism.

The ideal candidate has at least 3 years' experience in medical debtors, patient-liable collections, and credit control, with strong MS Office skills and a precise approach to record-keeping and reporting.