Credit Controller - Accounts Department

Mediclinic; Bethlehem; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mediclinic is seeking a Debt Collection Officer to minimise financial risk and maximise recovery of outstanding debts across the group. You will analyse accounts, follow-up on overpayments, and ensure compliant collections.

Responsibilities include applying credit control policies, liaising with departments, and using AS400, Debtpack, Connect and MS Office to maintain accurate patient accounts and reporting.

Qualifications

• Grade 12 is essential.
• Debt collection experience is essential.
• Two-three years' experience in a debt collection environment and exposure to private hospital environment are preferred.

Responsibilities

• Manage and address financial risk.
• Collect outstanding debt within the set benchmark.
• Ensure effective utilisation of available resources to achieve optimal efficiencies.

Skills

Debt collection

Financial risk management

Credit control

Customer service

Microsoft Office

AS400

Connect

Debtpack Enterprise Systems

Education

Grade 12

Tools

AS400

Debtpack Enterprise Systems

Connect

Microsoft Office

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To minimise the financial risk of the organisation proactively and ensuring maximum collection of outstanding debt.

KEY RESPONSIBILITY AREAS

• Manage and address financial risk
• Collect outstanding debt within the set benchmark
• Ensure effective utilisation of available resources to achieve optimal efficiencies

Required Education

ESSENTIAL EDUCATION

• Grade 12

Required Experience

ESSENTIAL MINIMUM EXPERIENCE

• Debt collection experience

Desired Experience

• Two-three years' experience in a debt collection environment
• Exposure to private hospital environment

Required Job Skills And Knowledge

• Knowledge of rules and regulations regarding funder contracts, and the application thereof
• Computer literacy (Microsoft Office)
• Patient Administration policies and procedures
• Sound Financial knowledge (e.g. reconciliations, debits and credits, adjustment journals, etc.)
• Medical Aid requirements
• Related Patient Admin programs on the AS400 system
• Render and EDI processes, Follow-up for all financial classes, Unclaimed Overpayments and Bad Debt processes
• Credit control
• Debt collection policies, procedures and legislation
• Relevant computer software packages (including Microsoft Office Packages, Connect, AS400 and Debtpack Enterprise Systems)
• Relevant aspects of legislation w.r.t Debt collection environment (e.g. National Credit Act; Consumer Protection Act, Workman’s Compensation Act, etc.)