Patient Admissions Coordinator

Joint Medical Holdings Group; Durban; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Joint Medical Holdings Group is seeking an Admissions Clerk to provide efficient, patient-focused admissions support. You will accurately administer admissions, assist patients with medical-aid details and private payments, and handle deposits securely.

You will ensure smooth patient flow, maintain accurate records, and collaborate with hospital departments while upholding confidentiality and JMH policies.

Qualifications

• Matric/Grade 12 is required.
• Computer literacy is essential.
• Experience with hospital admissions and medical aids is required.
• Ability to operate the Delta 9 system and handle pre-authorizations.
• Shift work including night and day shifts may be required.

Responsibilities

• Welcome and assist patients and stakeholders in a courteous manner.
• Register admissions and ensure information is accurate and complete.
• Verify medical aid details and obtain required authorizations.
• Process deposits and private fees according to procedures.
• Capture patient information on the hospital information system.
• Coordinate admissions and bed bookings with hospital departments.
• Assist with billing-related administration and handle queries.
• Maintain confidentiality and comply with policies.
• Support switchboard and reception functions as needed.

Skills

Computer literacy

Customer service

Education

Matric / Grade 12

Tools

Delta 9 system

Job description

Joint Medical Holdings Group is seeking an Admissions Clerk to provide efficient, patient-focused admissions support. You will accurately administer admissions, assist patients with medical-aid details and private payments, and handle deposits securely.

You will ensure smooth patient flow, maintain accurate records, and collaborate with hospital departments while upholding confidentiality and JMH policies.